Reserve Listing Fees - Billed £144.32! Ebay automatically relisted several items, please help!

[djq413]

Hello

I recently listed and sold a few items on Ebay (novice). 

I have just been billed £144.32 from EBAY UK Limited. The majority of costs are from unsold items listed on Ebay with 'Reserve Price Auction FEE.' The payment has came directly out of my paypal / bank account, and was very unexpected this close to Christmas!

Ebay kept re-listing my unsold items (I even ended listings early to prevent this), see below for breakdown of some of the fees charged;

- Item 1 (re-listed 4 times by Ebay) @ £4.99 each (not sold)

- Item 2 (re-listed 2 times by Ebay) @ £47.95 each (not sold)

- Item 3 @ £15.82 (Sold)

- Item 4 @ £5.20 (Sold)

Can someone please advise who I can speak to at Ebay regarding this? I have sent an email but I have had no response. Obviously I would not have listed such items initially if I was aware of the FEE for this listing. 

Many Thanks

[pixiesen2012]

the fees for listing are clearly shown on the listing form before you click on the 'list with displayed fees'

ebay won't refund the fees

you used the service so you will have to pay what you owe,

[djq413]

Hi pixiesen

Thank you for your reply. Yes I am more than aware you need to pay for the service, however I will note that the List of Fees is not as clear as you would hope!

All sellers should be made aware of this, and to have ebay automatically select re-listing on items when the auction ends should be removed.

Many Thanks!

[cid:D9355695-882E-4134-9945-7663C254F0CF-L0-001]

Sent from my iPhone

[pixiesen2012]