Non payment - Item stolen in post

[avfc1967]

Hi

I recently sold an Iphone 8 for £230 but never received any funds as Ebay placed a hold on the payment due to me not selling for a while. The byer received the parcel last week but unfortunately the package had been opened and the phone had been stollen in transit. I am pretty sure the buyer will get his money back but where do I stand with monies owed to me? I raised a case with Royal Mail and have received a compensation cheque for £26.80 which, in my opinion is a joke as i posted the item in good faith using Royal mail first class small parcel option.

Thanks

Steve

[red_magpie]

where do I stand with monies owed to me?

What monies owed to you?

As the seller, you're responsible for refunding the buyer if an item is lost or damaged in the post.

The compensation you can claim from Royal Mail depends upon the postal service you used.

For a £230 iphone you should have used Special Delivery, if you wanted postal insurance. If you just sent it by the ordinary 1st class post you don't get postal insurance for anything of that value

I'm afraid it's your responsibility to find out about postal insurance. You could and should have included the extra cost in the price.

[avfc1967]

As the seller, you're responsible for refunding the buyer if an item is lost or damaged in the post.
I have not received funds for the item

I'm afraid it's your responsibility to find out about postal insurance. You could and should have included the extra cost in the price.
Yes, you are correct thanks for pointing that out !!