24-08-2020 10:25 AM
Hi
buy Delivery on Ebay is showing an invalid address and wont offer me a shipping option. Looking at the address I can see it is too long (two lines are over 35 characters).
I have approached the buyer and asked him to adjust his shipping address but he says his address is different to that on the shipping form. I dont want to edit it and lose my seller protection. The item is relitively high value. I dont want to upset the buyer if he is genuine but dont want to be ripped off if he is not genuine.
Whats the best advice please. many thanks
Check the address given with the payment confirmation in your PayPal account which is the only delivery address you should use for seller protection. Jewellery items over £50.00 need sending by Royal Mail Special Delivery with adequate compensation cover.