14-02-2021 7:59 PM
Hi. I sold an old printer which worked as I printed test pages out but on the listing I stated "I don't know if it works attached to a computer". (I only have an ipad now)
The buyer hasn't messaged me at all but has opened a case to request to return it, stating it is defective and that it was bought to use on two laptops but doesn't work.
with it being an old printer, I am thinking that maybe it is because it will have old connections (ie not usb) but I don't know. Would this have been up to the buyer to check?
As I stated that I didn't know if it would work on a computer, so do I have to accept the return?
Thanks!
"...do I have to accept the return?"
It depends on whether this was a collection item or not; and if collected, how the buyer paid.