Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- eBay UK Community
- OLD Q&A Boards
- Answer Centre
- Selling on eBay DND
- I sent five items to a buyer via Hermes which was ...
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
I sent five items to a buyer via Hermes which was delivered and signed for, the buyer they never rec
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
06-07-2020 8:00 AM
I sent five items to a buyer via Hermes signed for.
Hermes tracking states it was delivered and also signed for.
The buyer said they never received it.
eBay refunded the buyer £44 from my PayPal account, even though I provided tracking details.
eBay has Hermes adverts everywhere saying it is the best way for sellers to send their items to buyers.
can anyone explain to me me, what else I could have done please?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-07-2020
9:13 AM
Tracking shoud be added as soon as dispatched, if not I suspect that adding after a case has been opened is too late. That is what the original instructionssaid and I suspect it applies in this case.
Ask a question
Most Helpful Posts
