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I sent a parcel with Hermes and have delivery proof etc, the buyer says he hasn't got it.
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05-08-2020 6:44 PM
i sent a parcel with hermes. got all details of delivery time, date etc. the buyer says it was never delivered and wants a refund.
i opened a case and then he has wanting a refund.
what can i do ?
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05-08-2020
6:48 PM
If the tracking shows delivery the buyer will not win a "not received" case with ebay. Ask buyer to ask their neighbours because someone has taken it in.
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