I sold an item, checked it over before posting. It had no defects. Buyer had already sent several messages asking for lowest price, I thought I had blocked him but obviously not.
- It arrived this morning buyer said it has paint on it, he is not happy , I have asked him to open a case, he has refused.
- several messages later, he has asked for my address and said he will return in next month.
- i have replied to every message sorry but you need to open a case.
- he has threatened negative feedback several times and has now left it.
- Ebay are refusing to remove it
not sure where I can go from here.
He has also told me several times he has the exact same jacket but in much better condition than the 1 I sent.
Any advise?
UPDATE
I have just spoken to ebay, explained about the feedback extortion and the guy I spoke to wants to leave it to see if he opens a case, he said if he does the feedback could be evidence of his intent as at the moment he hasnt really said what he wants.
I have to phone back in 3 weeks, the return it next month bit confused him as well
I think I am just unlucky!
Buyer is blocked but is still able to message me as I received another message last night asking me to block him so he doesnt accidently buy any more of my ****
Thank you for all your help
