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I have a customer who is prepared to modify neutral feedback and ebay refuse to help! Any ideas?
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21-11-2020 9:04 PM
I supplied an item for £2.95 which was damaged in the post and the customer left neutral feedback.
Under the circumstances a replacement was sent and the customer is prepared to modify the feedback, but does not know how to this.
eBay have refused to help!
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21-11-2020
9:25 PM
Feedback can only be revised if it's less than 30 days old and this looks to be over that.
In future you can send a buyer a feedback revision request from here
http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ReviseFeedbackInitiate
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