I don't use eBay much, is it always this useless?

[lord.tinz]

First time I have sold anything on ebay in maybe 10 years.

The first item I have sold and the buyer sent payment to my PayPal on 14th April, PayPal tell me eBay have put a hold on it. I can't find any way of caontacting eBay about this? the help pages go around and around, it won't let me open a ticket in the reslutioon center because it says payment has been made, and the 'contact ebay' link from the resolutin center goes back to the useless help home page.

Half the pages look like they have come straing from the 1990's while others look more modern?

the navigation is appauling, trying to find help is just a joke.

Is eBay always this **bleep**?

[pixiesen2012]

New and returning sellers are subject to a hold on the payments but the payment goes directly to your paypal account and shows as held/pending.

https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more

Log into your paypal account.

You may have to claim the payment

or confirm your email address.

If the payment isn't showing in paypal and the email address that was used for ebay is different to the one you use for paypal you will need to add the ebay email address to your 'profile' in paypal.

Never post the item until you see the payment in your paypal account.

if you used tracking the funds will be released about three days after the tracking shows as delivered, if you didn't use tracking and the buyer leaves feedback it will be released about 4 days after the estimated delivery date,

if you didn't use tracking and the buyer doesn't leave feedback, you will have to wait 21 days.

[lord.tinz]

"if you used tracking the funds will be released about three days after the tracking shows as delivered"

The tracking shows it was delivered on 21st

[pixiesen2012]

you need to contact paypal then and get them to release the payment

[lord.tinz]

On my PayPal account (which I used very regularly) the payment has the 'On Hold' comment "eBay has requested that the money from your sales be put on hold"

On the PayPal online chat help they said to contact eBay.

I get the feeling in never going to see this money am I?