I am absolutely furious.

[4545ann]

Hi ebayers, 

Can anyone advise? I sold a Christmas light last week. The feedback was " perfect thank you so much." 10 days later she open a complaint saying it only arrived today and is damaged, I rang ebay who said I must pay her to return it to me and I must repay her. I have proof of delivery and her feedback, but I now will have to refund her. This is appalling. Any one have any ideas what I can do? Ebay is dreadful,no protection for me at all 

Many thanks for reading

[snap-it-up-now]

Hi

As usual sellers have no rights 

Its a bitter pill to swallow.

You just have to put up with it.

[4545ann]

Hi
Thank you so much for replying. Yes, you are so right. Its just
disappointing . However, I have learnt,,!
Kind reregards
Ann