15-02-2021 11:17 AM
I recently move house and have changed all the addresses on my ebay account, including returns/dispatch/payment and also on my Hermes account which I use for sending parcels. However, whenever I print a label the 'return' information still comes up as my old address. I contacted ebay chat and was told I need to change the address on my 'return/dispatch' information but I already have. Any clues how to correct this? Luckily I haven't had any return requests but if I did the parcel would be sent to my old address.....
go to:-
my ebay >> account tab >>> addresses
and change ALL the addresses there,
changing one does not affect the others