07-11-2020 9:47 AM
How do I send a refund directly to a buyer
Always ask the buyer to open a suitable eBay case and only issue the refund through the case ... ensure that you have sufficient funds in your PayPal account to fully cover the total refund amount ... won't affect your account if you follow the case instructions carefully ...
https://resolutioncentre.ebay.co.uk/
A PayPal refund (separate companies) outside an eBay case can result in a loss of selling fees and a possible further eBay refund request is not unknown.