Ebay gave me the wrong address to send an item

Ebay sent me an email on the sale of an item which had the wrong address for the buyer.  I later discivered that the "Click link" had the correct address.  I had to refund the item.

 

I phoned and their representative told me there had been a fault on their system and if I took a screen shot of the email he would initiate compensation.  I have heard nothing - and have now been charged a sellers fee for an item that was lost because ebay gave me the wrong address.  Talk about rubbing salt in the wound!

 

I have asked for call back since and received none.

 

Anyone else met this problem and had a satisfactory outcome?

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As said if only you read what paypal tells you, there is only one correct address and that is on the paypal payment.

 

I always check it, as at the same time it confirms that the money is in my Paypal Account.

 

Frequently I find that the ebay address is completely different, as if you look at your ACCOUNT > Addresses, there are 5 on Ebay for different reasons, and the address for posting to can be completely different.

 

By sending to the wrong address you have found that it can prove expensive.