21-08-2020 6:35 PM
Ebay sent me an email on the sale of an item which had the wrong address for the buyer. I later discivered that the "Click link" had the correct address. I had to refund the item.
I phoned and their representative told me there had been a fault on their system and if I took a screen shot of the email he would initiate compensation. I have heard nothing - and have now been charged a sellers fee for an item that was lost because ebay gave me the wrong address. Talk about rubbing salt in the wound!
I have asked for call back since and received none.
Anyone else met this problem and had a satisfactory outcome?
As said if only you read what paypal tells you, there is only one correct address and that is on the paypal payment.
I always check it, as at the same time it confirms that the money is in my Paypal Account.
Frequently I find that the ebay address is completely different, as if you look at your ACCOUNT > Addresses, there are 5 on Ebay for different reasons, and the address for posting to can be completely different.
By sending to the wrong address you have found that it can prove expensive.