Do I have to supply a user manual for an item?

[sedohr]

Hi there, does anyone know if i have an obligations to supply a paper copy of the intruction manual for an item sold? Or it is suitable to supply a link to an electronic version if asked? If this is not supplied would ebay consider the item to be defective? Thanks for your help in advance!

[*knight-rider*]

i assume it`s the x-box and agree with the others, if you can download a manual to print off, it does help to sell it and stops the risk that they may complain it doesn`t have one, even if you did`nt state it does.

i`ve recently sold a couple of audio electronics myself and sold them with printed off manuals as it helps them to sell, but if you can`t print it off, there are another couple of options, you could send it on a disc, if you have one, email it to them afterwards, or better still, give the buyer a link to the manual and they can download it themselves.:)

X-BOX MANUAL 

[m25jet]

If you do not have the original instruction manual to hand but it is possible to download a copy of the instruction manual then I would suggest that you print off a downloadable copy of the instruction manual and include it with the item when it sells.  That way the buyer will have a complete guide as to how to use the item, in which case it should lessen the risk of the buyer deciding to return the item to you because he/she cannot work out how to use the item and therefore concludes that the item must be faulty.

[papso22]

You only have to supply a copy of the user manual if you have said you will in the listing.  However, if a user manual is essential, I would probably print one off and include it with the item.