Dispute with Paypal which has huge ramifications for Ebay sellers!

[deb0046]

I am really shocked that a buyer on Ebay was able to open a dispute/case with Paypal regarding a purchase from me nearly 4 months ago. The reason given was that the buyer reported that someone made the order without their permission. It would appear that the buyer has gone to their bank who is claiming the money back through Paypal.

The buyer on Ebay purchased the item costing about £17.00 and is wanting the funds returned. The item was delivered and positive feedback left for me on Ebay at the time. At no point has an issue been raised regarding this item with me prior to this. I no longer have the receipt for tracking as this was nearly 4 months ago, but the receipt of the goods has not be questionned. 

It would be a big blow to Ebay sellers if the case is won in favour of the buyer. It would mean that several months after a genuine sale a buyer could, having received the goods, decide they didn't actually authorise buying them and get reimbursed by the seller through Paypal and keep the goods! I must say this certainly was a shock.

[papso22]

You really need to read the PayPal and eBay user agreements to see how buyer's are covered.