Clothing item I sold new unpackaged is age damaged.

[falcon4415]

I recently sold 2 items of clothing. Both were new in packaging that I'd never opened and both still had tags on. Buyer has messaged to say 1 has little holes in it. He provided photos to show. I was unaware of these holes as I say I had never taken them out of the original packaging. What should I do? Give him a partial refund or as i didn't know about this damage then no refund at all? He has messaged me twice now almost pressuring me for an answer.

[rusticrye]

That you didn't know is irrelevant. The buyer has received an item which is not as described. That is your responsibility. So tell the buyer to open a return request or case for not-as-described. They will tell you through the opened case or return request what they want - either to return for full refund, or a partial refund and keep the item. You don't have to agree to a partial refund, but if not, you will have to agree to a full refund on return, as per Ebay's Money Back Guarantee (which you agreed to abide by when you registered your account). 

@falcon4415