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Buyer wants refund by bank transfer
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19-02-2021 4:07 PM
I recently sold a guitar to a chap who wasn't happy with condition and we arranged a return & refund through eBay.
The parcel is back with me so I have added funds to paypal which is saying 5-7 days to be in. The buyer is not happy and wants a refund by bank transfer. I’m not happy to do this as eBay says it will automatically send the refund so I risk sending it twice. Is he trying to scam me?
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19-02-2021
4:09 PM
You must refund the same way the buyer paid otherwise you risk refunding twice.
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