17-11-2020 3:28 PM
Hello. I am selling my phone and I've had people message me asking for my PayPal email address.
1. This seems most definitely like a scam as they should just go through checkout like everyone else
2. If by any chance I email them with my PayPal email and the money is actually in my account (not just a fake PayPal email saying so) Am I obliged to actually send them the phone as technically all they've done is send me X amount of money.... but I highly doubt I would receive the money anyway.
Thoughts?
You have quoted Second Class postage on the phone you are selling.
By not using adequate postage you will attract scammers to your listing, which is what appears to have happened.
If you send the phone by Second Class postage and the phone is lost or damaged in transit the most that Royal Mail will give you in compensation is £20.00.
When your buyer opens a case against you in the Resolution Centre, eBay will still expect you to refund your buyer in full though.
As advised you must use Special Delivery for full insurance cover if the item is lost or damaged in transit to your buyer.
See here for full information: