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A buyer has bought item but can't pay
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12-11-2020 2:55 PM
A buyer has bought item but can't pay, he says it's something to do with postage, he is an overseas buyer whose English is not very good. I'm wondering if I forgot to click the global post accepted box. What can I do now as he can't seem to pay. Many thanks.
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12-11-2020
3:11 PM
Find out what it will cost to ship the item to his country. Then send him an invoice from the transaction details which includes that cost. He'll then be able to pay.
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