A buyer failed to pay, he had zero feedback and wanted me to ship to Nigeria

[jimmy6616]

I cancelled the purchase, re-listed and sold the item 2 days later. In the help section it says there is a case open, but when I try and get more details it says unavailable.

i have received my monthly bill and I have 2 final value fees, one for the cancelled purchase and the other for the correct purchase.

how do I get my money back for the Nigerian cancelled sale?

jim

[ruby*tuesday]

Did you Cancel using "Problem with Buyers Address?  You need to Contact EBay from Help and Contact at the top of the Page. Scroll down and find a Link for them to Call you Back. Live Chat maybe available. They are very busy, you may have to keep trying.

[jimmy6616]

I will try that

[ruby*tuesday]

What reason did you select for Cancelling?