2 Buyers ignored Collection Only & paid via P/pal immediately & I refunded immediately via P/pal

[ermintrude41]

I had one item for sale clearly stating Collection Only, but a Buyer bought/paid & I refunded via P/pal & relisted the item. 

2nd Buyer did exactly the same & I refunded via P/pal the next day. 

The 3rd Buyer paid & Collected. 

Ebay has charged me a fee for 3 sales & on trying to sort it out, I've compounded the problem by inadvertently refunding the genuine Buyer & they don't know how to proceed. 

I now think I should have refunded via ebay?

This is the first time this has happend to me & I don't know how to get out of this muddle, so any help would be much appreciated.

Thanks

[pixiesen2012]

every single time you listed the item it stated payment by paypal first!

CHRISTMAS SWINGING BELL

Red Bow lights are static & White Bell lights alternate, giving Swinging Bell impression - very effective & colourful

Outdoor or Indoor use. Overall Size 26” x 17”.(0.67 x 0.45m)

Heavy-duty rubber cable. Plug to first bulb – 9ft (3m) & plug must be located indoors

Item was switched on to make sure it was working prior to Listing - Works Well

All items from a Covid/Pet & Smoke Free Home

Payment via Paypal Prior to Buyer Collecting

Collection Day/Time to be Arranged

Sorry No Courier