simple delivery where is the small letter under 100g option ?

just looked at my smaller items (under £10 and under 100g) and postage is £2.74 ,we have been told theses are exempted , The simple delivery Q&A SAYS 

  • Letter-sized items that are £10 or under and weighing 100g or less are eligible for Simple Delivery, but you won't be required to use it. Simple Delivery will be required for large letters. So where is the opt out for letters ?
Message 1 of 21
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Re: simple delivery where is the small letter under 100g option ?

I would think there must be an 'advanced options' button hidden somewhere... Are you listing using a pc or mobile?

 

Message 2 of 21
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Re: simple delivery where is the small letter under 100g option ?

Pc  ? Some old listing have it some dont ?  just sold three mags today and thinking its three labels to print ,but the postage has been paid to me so can refund the extra and send together ,and get RM to bring the label and pick the mags up ,THATS SIMPLE , what a day,

Message 3 of 21
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Re: simple delivery where is the small letter under 100g option ?

You should click on advanced options 

but then again some days it’s there some days it’s not 🤷🏼‍see pics below

another way to get into custom postage is just list a “photograph” as the title and it will go into custom straight away , you can then change the title and category 

note large letters aren’t included in the exemption eBay  have said today 

 

IMG_2616.jpegIMG_2617.jpegIMG_2618.png

Message 4 of 21
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Re: simple delivery where is the small letter under 100g option ?

Yes, they have been making it more fiddly to 'switch to advanced options', because they don't want us to do that! Who knows how much longer it will be possible, or if they will just go ahead and 'update' all existing listings to Simple Delivery, ready or not...?

Message 5 of 21
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Re: simple delivery where is the small letter under 100g option ?

note large letters aren’t included in the exemption eBay  have said today”


Where is that mentioned please?

Message 6 of 21
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Re: simple delivery where is the small letter under 100g option ?

Where is the announcement from Ebay today that large letters are excluded from SD opt out?

Can you post a link to it please? 

Message 7 of 21
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Re: simple delivery where is the small letter under 100g option ?

I'm afraid that eBay have changed the goalposts and large letters are now included in Simple Delivery:

 

Which listings are not required to use Simple Delivery?

Simple Delivery won’t be required for items that are letter-sized and £10 or under with a weight of 100g or less. Simple Delivery will be required for large letters.

 

Taken from:

 

https://www.ebay.co.uk/sellercentre/postage/simple-delivery

 

 

Message 8 of 21
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Re: simple delivery where is the small letter under 100g option ?

Thank you. 

Message 9 of 21
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Re: simple delivery where is the small letter under 100g option ?

Ugh. So I can't use my large letter stamps then. What a waste. Thank you for noticing the update!

Message 10 of 21
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Re: simple delivery where is the small letter under 100g option ?


@*vyolla* wrote:

I'm afraid that eBay have changed the goalposts and large letters are now included in Simple Delivery:

 

Which listings are not required to use Simple Delivery?

Simple Delivery won’t be required for items that are letter-sized and £10 or under with a weight of 100g or less. Simple Delivery will be required for large letters.

 

Taken from:

 

https://www.ebay.co.uk/sellercentre/postage/simple-delivery

 

 


Dammit.  That's several items I'll have to take off and send to charity then.  They are already practically impossible to sell with buyer protection, adding extra for SD will finish them off.

Message 11 of 21
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Re: simple delivery where is the small letter under 100g option ?

I had suspected this all along, as eBay were so reluctant to clarify the confusion.

 

Like many others, this puts a real dent in my occasionally used private account, where I sometimes sold football programmes, magazines, etc. This just won't be viable, until they at least do something practical about combined postage.

Message 12 of 21
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Re: simple delivery where is the small letter under 100g option ?

How are they going to police it 

 

seeing as you can put whatever postage cost you want on in a custom postage listing 

How will eBay know what you put through the letter box 

lol

 

 

 

Message 13 of 21
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Re: simple delivery where is the small letter under 100g option ?


@vinylscot wrote:

I had suspected this all along, as eBay were so reluctant to clarify the confusion.

 

 


You did, and I can only apologise, but the mentors were told that eBay had confirmed that large letters were going to be excluded, so eBay did clarify at that point, only to change the goalposts literally overnight. 

Message 14 of 21
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Re: simple delivery where is the small letter under 100g option ?


@*vyolla* wrote:

I'm afraid that eBay have changed the goalposts and large letters are now included in Simple Delivery:

 

Which listings are not required to use Simple Delivery?

Simple Delivery won’t be required for items that are letter-sized and £10 or under with a weight of 100g or less. Simple Delivery will be required for large letters.

 

Taken from:

 

https://www.ebay.co.uk/sellercentre/postage/simple-delivery

 

 


And that's me pulling about 250 listings. Charity shop next door will be pleased.

I can't pay £2.70 postage on a £2.99 LL item under 100g.

I still say they will be forced to backtrack in a few months...

Message 15 of 21
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Re: simple delivery where is the small letter under 100g option ?

It's such a shame that so many people jump in with 'facts' before eBay have actually made announcements.

 

We had a mentor start a thread after the new UA, saying that it said that SD was going to remain optional.
It didn't say that in the new UA at all, it simply had a link to the SD help page which, correctly at that time, said that you could opt out of SD. They also said, that although they agreed that page could be changed, they didn't think it likely eBay would. This (as far as we know) was wrong.

 

So please, whether you get this 'information' from a CS member, an eBay employee, wherever,  maybe stop telling things as 'fact' until eBay have made the announcement.

 

Message 16 of 21
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Re: simple delivery where is the small letter under 100g option ?

I get where you're coming from but under current terms and conditions they can make changes without notice, so any "official announcement" could still be temporary and/or completely reversed.

 

They have put quick sand under our feet and called it a favour.

Message 17 of 21
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Re: simple delivery where is the small letter under 100g option ?

That was very gracious of you, something not seen often on these boards.

 

I would much rather have been wrong on this one.

Message 18 of 21
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Re: simple delivery where is the small letter under 100g option ?

I have set up my postage options to send my (when or if they sell) sold items by Royal Mail Standard letter up to 100g or for overseas, Royal Mail Standard Letter, Standard International Airmail.

 

Today (as I have been doing for several days since the 7th) checked my listings and they are still showing my 1st Class Standard Letter rate as the advertised postage method/rate.

 

I just hope this is what prospective Buyers are also seeing. Judging by my sales and selling metrics Buyers may not be seeing my postage rate and/or are put off with the BPF added to my low priced items.

__________________________________________

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Message 19 of 21
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Re: simple delivery where is the small letter under 100g option ?

I just want to follow on from my previous post in replying to the OP.

 

I have also, in my Selling Preferences, set up FREE P&P if the combined sales in a single transaction is £7.45p or more. This may or may not help my listings (at this time) being able to use my Custom Postage Method.

 

Any takers, does this help or not?

__________________________________________

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You need a comma in this sentence since you have two independent clauses.
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