simple delivery where is the small letter under 100g option ?

just looked at my smaller items (under £10 and under 100g) and postage is £2.74 ,we have been told theses are exempted , The simple delivery Q&A SAYS 

  • Letter-sized items that are £10 or under and weighing 100g or less are eligible for Simple Delivery, but you won't be required to use it. Simple Delivery will be required for large letters. So where is the opt out for letters ?
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simple delivery where is the small letter under 100g option ?

With respect, your listings do not look like a private seller selling off his/her collection.

 

You could completely avoid all the hassle with Simple Delivery, by registering properly as a business seller. This will also result in you complying with consumer law, as well as eBay's own terms and conditions.

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simple delivery where is the small letter under 100g option ?

Looks like no one knows,looking for that too,because im using most of the time letter under 100g

Message 22 of 28
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simple delivery where is the small letter under 100g option ?

The item Has to be in an allowed category 

The “simple delivery will be required for large letters” message has been removed for a while now

and LL custom option appears (1.55 2nd class)

as well as normal letter 1st/2nd

 

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simple delivery where is the small letter under 100g option ?

which category have to be? right now there is nothing.Thanks 

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simple delivery where is the small letter under 100g option ?

Screenshot from help pages

ps

when listing today I’ve noticed I don’t get custom postage when using the eBay browser version but listing on the app on iPad works ok  

both used to work ok for me so somethings not right somewhere 

IMG_2876.png

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simple delivery where is the small letter under 100g option ?

It's now mid July and there is still no option for a regular letter under 100g. The smallest postage available is large letter. This whole 'simple delivery' is just one massive faff.

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simple delivery where is the small letter under 100g option ?

If your item qualifies for custom delivery the option is there BUT the smallest “ package size” shows as large letter

can be confusing

but the postage options give you a letter size rate 

 

simple delivery doesn’t do letters as they’re untracked 

you need to use custom delivery for them (only certain categories are allowed)

 

eg draft for a postcard , lowest option size is LL but recommended postage is letter 

IMG_2887.pngIMG_2888.png

 

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simple delivery where is the small letter under 100g option ?

Thank you. It wasn't showing for me earlier but it is now.

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