"Best Offer" under this crazy new system

[whiteescargot]

I received a best offer of £13. If I accept, do I receive £13 and then the buyer pays their superfluous buyer protection fee on top, or is the amount I get £13 minus the buyer protection fee?

It does not say one way or the other on the offer page and I dont want to accept if its the latter.

[andha-21]

Unless they've fixed it, if you send an offer to the buyer using your £6 as an example, what they will probably see is something like;

You've received an offer of £6 and underneath in tiny writing, you have saved 0.00% and will pay £1.25 more.

They aren't exact figures but that's what it was doing.

A masterpiece of idiocy. A truly beautiful act that deserves being parodied throughout history.

[wintersdawn1]

Just hope it is not this way - buyer offer's £13, seller accepts, buyer pays £13, seller gets £11.81 (after ebay take the BPF)

[billowness_books]

Thanks . You’re right. Unless it appears to the buyer in that format he / she will not see the figure that is agreed between buyer and seller and is the basis of the contract between us. Cheers

[andha-21]

https://community.ebay.co.uk/t5/Seller-Central/Existing-listings-after-February-4th-25/m-p/7758032#M...

message 47 page 3 on my phone 

That's how offers from seller to buyer were appearing.

[keeshyakat]

Funnily enough I just this morning had an annoying conversation with an ebay assistant and the info they gave is as follows:

If the potential buyer makes an offer of, lets say, £80 the actual amount I as the private seller would receive is £76.17.  The buyer thinks the £80 offer will all go to me - so did I.  I say did because this is exactly what happened on an offer I received yesterday - the buyer messaged me & asked if I would accept £80 which, thinking it was £80 to me I confirmed I would.

So I was very surprised when they made that £80 offer using the ebay system but the sum showing to me was £76.17.

I contacted ebay to ask & explain to me about this & asked if I were to make a counter offer how much would I have to offer to receive the actual £80.  The first assistant actually didn't know & couldn't tell me!! 

The second assistant I was transferred to confirmed that I, the seller, would have to add the 75p + 4% to get the £80.  Now to me this is running the offer/counter offer system backwards &, until now, not knowing about this I would be losing money.

I requested an official complaint be raised.  Also said how very bad there new system is. They gave me lots of gobble-de-*bleep* abut how sales will pick up & will increase now.  I told them that's rubbish & to read all the community & group chats to see what all the people think how dire it is now.

So, be careful.  YOU have to add their stupid calculation on all your offers/counter offers to achieve the price you want & it's completely in contrary to what we all thought.

[wintersdawn1]

It's virtually impossible now, due to BPF, for a buyer/private seller to agree on a price without it changing all due to ebay's relentless greed.

[edwardian-dreams]

Also said how very bad there new system is. They gave me lots of gobble-de-*bleep* abut how sales will pick up & will increase now.

hmm

why? do they know something and not telling?

re bpf if I get a message saying will you accept £80 I say yes , give me a minute to revise the price on the listing

bpf is then added on top

i do say that to the buyer

if they buy they buy 

[moonlight-rhapsody]

"To confirm - I accepted the offer. I received £13. The buyer has paid £13 + ebays "buyers protection fee"

I'm really surprised to see that this is how it worked for you.  I've seen mentors try to explain how it works and my understanding was different from what's happened to you.  My understanding was:

Buyer offers the amount they're prepared to pay, so that would include BP.

If the seller made a counter offer, it would be the amount they're willing to receive, so that would exclude BPF, but the BFP is automatically added when the figure is shown to the buyer.

I don't know which thread it was where I saw this explained in a way that made it seem clear. 

I thought I'd understood it but now I'm all confused again 🙁

[wintersdawn1]

Private seller sends an offer to a buyer - ebay add BPF to the sellers offer so they don't see the sellers offer.

Buyer sends offer to a private seller - seller accepts - ebay deduct the BPF from the buyer's offer and the seller gets the rest so the private seller doesn't get what the buyer offered.

Totally FUBAR

[moonlight-rhapsody]

"Buyer sends offer to a private seller - seller accepts - ebay deduct the BPF from the buyer's offer and the seller gets the rest so the private seller doesn't get what the buyer offered."

Yes, that's what I thought.  But the OP has said that the buyer offered £13 and the OP received £13.  And the buyer paid £13 + BPF.  That's completely different from what we both thought would happen.

I think....🤔

[department28]

I would think anyone new to eBay would find all this business with the BPF added on, or subtracted from Best Offers, depending on who sends the offer, utterly confusing... it is a ridiculous way of doing things!

The combination of the BPF & Simple Delivery has made selling much more difficult than it used to be. The old, straightforward ways of doing things have either been removed altogether, or can now only be done by some sort of complicated, round-the-houses method. 

It's all well & good eBay coming up with these cunning plans to make more money, but surely it must be possible to do this without causing all this disruption & frustration?! 😖

[edwardian-dreams]

Vinted have bpf and controlled delivery but none of these problems 

ok they have some on the postage front but not as many 

maybe eBay can ask them for help lol lol

[department28]

Maybe if eBay had kept its eyes on its own work, instead of copying others, none of this would have happened... 😄

[keeshyakat]

Interesting! Different to my experience. 

An offer of £80 was made by the potential buyer (she confirmed in a message) but the amount shown on my screen to receive was £76.17.  I have not accepted.

I contacted ebay CS admin and they confirmed that all offers are worked out that way, as follows! 

BIN & auction have BPF added on top so sellers will receive the full price & buyers pay the Buyers Protection Fee.  On all offers the BPF is taken off the offered sum so sellers will receive less that the offered price &, in effect, sellers are paying the Buyers Protection Fee on offers.  😠

I have a ( very long) transcript of my conversation with them to prove what they confirmed