04-01-2024 11:23 AM
Has anyone else had problems with the estimated delivery dates on orders over the holidays. I've had some orders that showed dispatch by 2nd January - expected delivery date 30th December to 3rd Jan' I have also noticed that deliveries expected by 5th Jan have now been changed to 4th after being dispatched. I keep a spreadsheet of all sales and expected delivery dates etc. so I can see straight away these have been changed by eBay. I now have customers complaining their orders are late when it's not even past the due date originally shown.
04-01-2024 12:07 PM
I've had the same dispatch by the second of January some of mines went the 3rd. Yet I also had some orders which said send by the 17th of January.
No idea why eBay decide to change the sending off dates !!!!
04-01-2024 2:29 PM
I have found eBay's calculation of EDD to be problematic in the past so I no longer really look at them. I wouldn't be surprised if some have been calculated incorrectly over the holiday period.
05-01-2024 12:05 PM
so yesterday's sale = post by 5th expected deliery 5th to SUNDAY 7th???