@*vyolla* wrote:
Sellers may cancel and block whoever they wish. It's 100% their call.
You’re an experienced user on here, so I’ll take your word that they can. (I have no inclination to read through all of eBay’s T&Cs.)
My point remains, however. Blocking buyers should be a last resort.
There was no good reason to cancel the bid (or sale), in the OP’s example. Definitely not to block them.
If every seller refused a sale because it may be troublesome, then nothing would ever be sold.
Blocking a buyer based on their previous past actions, even if it were something trivial, may be justified. But blocking a buyer when there is no proof they’ve done anything wrong – I don’t see how that can be defended.
An example from my own experience. (This was on a previous, now deleted, eBay account.)
I was the buyer, and the seller marked an item as dispatched after two days. The item took 10 days to arrive. On receipt, I noticed the date they actually posted (i.e. purchased a postage label from the post office) was a week after I purchased. I left them positive feedback, but noted this fact. A few days later I got a message from them saying they had blocked me because of said feedback. For a moment I thought I had actually done something wrong. The seller convinced me I was the bad guy. I even had to fish the packaging out of the bin to make sure I hadn’t got it wrong.
This was also before I knew of seller standards stuff, and that they probably did it to avoid a late postage mark on their profile.
Either way, finding out a seller has blocked you can be a horrible experience. And it’s made 10x worse when you haven’t actually done anything wrong.
So, remember that you’re dealing with human beings. Your buyers are people, and, statistically, good people. So don’t treat them like bad people, unless you have a valid reason in doing so.
