02-12-2024 3:59 PM - edited 02-12-2024 4:03 PM
Hi I've just received this message contacted ebay and is being sent to everyone
That's me I'm done no more ebay for me bye bye
We are making changes to the way we process payments on eBay. Going forward, we’ll make your funds available for payout within 48 hours after we’ve confirmed delivery of the item. Until then, you’ll see a “hold” on your funds. This process helps keep our marketplace safe.
08-01-2025 8:01 PM
They have made it clear that the compulsory Hold on payouts will be for a maximum of 14 days, but when this thread first started I asked a question (post#15) asking for clarification whether 14 days was now the maximum hold.
Ebay can hold payments for various other reasons, particularly if they want bank or personal details re-verified or they want photo-I.D.
I asked if the new 14 day hold would be used to carry out any of the above , if required, or would ebay do nothing for 14 days then continue the hold because during that time they have discovered that they need to be done?
So far as I know that question hasn't been answered, here or on any of the other threads on this topic.
I wouldn't put it past ebay, especially as they're making money on these held funds, to make 14 days just the starting figure with it being extended after that.
08-01-2025 8:01 PM
Thankyou,I guess I'm so fed up I didn't bother to read it properly and forgot to say both apply to me.
As to the "Combine postage" only eBay can fix that. My own postage is set up and uses Royal Mail Only and eBay wish everyone to use their own global system. The main problem is clearly the App that many use on the phone,which does not have a "Request Total" function and so many use it these days.
I think it's a new year,new ideas for me.
08-01-2025 8:16 PM - edited 08-01-2025 8:17 PM
@1graham12010 Don't worry about it... there are so many changes in a short period of time it can be confusing and overwhelming. Grateful to everyone here who are trying to make sense of it all and offer their thoughts.
New Year & New ideas for me also.
I will never use Simple Delivery, I'm not allowing my items to be at the mercy of " buyers choice" and postal couriers, nor the "unworkable" automated system! Neither will I pay a " buyers fee"... so eBay have lost my business as a buyer too.
Nearly 17 years of an above standard, 100% trustworthy account which eBay have basically discarded!
All the best for 2025, whatever you decide.
Edit.. spelling ( again LOL)
08-01-2025 9:23 PM
I think in relation to .....Ebay can hold payments for various other reasons, particularly if they want bank or personal details re-verified or they want photo-I.D.
I think those holds will continue as will those (as usual) for new or intermittant sellers.
08-01-2025 10:52 PM
You say you will never pay a buyers fee ? Would you pay for a sellers fee ?
I guess that when the hidden fee was described as a seller fee you did not see it but knew it was there yet paid it - BUT when the fee changes name to buyers fee and is hidden in the price you see you will not pay it !
Can't really follow the logic - both fees are in reality ebay fees - you could call them snowman fees if it makes you feel better !
08-01-2025 11:04 PM
09-01-2025 12:01 AM
Here's another thing about "simple" delivery. As I understand it, buyers will be able to chose a delivery option and pay accordingly. Gone is my ability to offer "free" postage which eBay has always advised as being preferred by buyers. The more I hear about these changes, the more I believe eBay doesn't want private buyers unless they fall into line.
09-01-2025 8:23 AM
That's true up to a point, but in reality many buyers will make a decision that they don't wish to pay a fee just for making a purchase and getting very little in return for it - just as many will go for items with free postage rather than items where there is an extra charge for postage. It may not be true for everyone and it may not be logical, but it is another way in which eBay is favoring business sellers over private sellers.
09-01-2025 9:00 AM
unfortuneatly the very limited trial ebay are running, seems to be a cut down version of what will eventually happen and personally I haven't seen how it is working so anything I say is speculation based on the terms and conditions and information published by ebay.
They state that the fees will be incorporated into the listing price and that buyers will pay what they see - if so I doubt that once the initial furore dies down that buyers will give it a second thought.
It's like sellers fees noone when buying looks at an item and thinks 'sellers fees' they are ripping me off, they just accept the price - convenience, found it - bought it - or they think the item warrants the price.
With regards to the simple delivery reading the number of disgruntled buyers commenting on sellers using a different service to advertised, late deliveries. non deliveries - damaged goods, it seems that this new simple delivery addresses a lot of these areas of discontent.
A buyer selecting the delivery option cannot claim that the seller used the 'wrong service' although a seller can change the carrier but it would have to involve the buyer, a buyer having chose the service may be less likely to blame the seller for late delivery and is covered for lost or damaged packages.
It could be a good thing for both sellers and buyers but it has to prove itself - at least members should give it a chance
09-01-2025 9:05 AM - edited 09-01-2025 9:07 AM
The breaking point for us to leave the site is....
Being forced to hand over our NINO (i have said exactly why we do not trust Ebay with this info previously )
Being forced to use Simple Delivery and i am forced to use Evri and not RM and go to our local Post Office as we usually do.
So far we are concerned the above are non negotiables.
09-01-2025 9:13 AM
You may find that refusing to provide NINO will eventually exclude you from selling anywhere online as websites and platforms start to conform with legislation.
Simple delivery at the moment is restrictive with RM being the only alternative with a collection option and Evri the other alternative - no surprise that the two biggest carriers in the UK are on boarded first. I think that the options will increase in time.
Reading what ebay have stated so far - It looks like not every listing is going to be included or able to participate in simple shipping, other than large bulky items they have not expanded the vague statements, will it exclude members who offer free shipping or an alternative carrier as standard - I have no real idea but the hints are strong enough from ebay to suggest they are not presenting the finished article just yet
09-01-2025 9:14 AM
09-01-2025 9:14 AM
not a chance that i will give it a chance! I will give the buyer fee and the wait for funds a chance, but Simple Delivery is my line in the sand.
09-01-2025 9:18 AM
@23sandlane wrote:
So, what you appear to be saying is, reading of the changes outlined in the
email sent out by eBay are "speculative". - really?
I note that you are a "Conversationalist" - are you allied to eBay in any
way?
All responders on here are just members like yourself. The “ conversationalist” is what ebay put depending on how many times people post. Everybody has something next to their name. Yours says “ engager”.
09-01-2025 9:23 AM
@23sandlane wrote:
So, what you appear to be saying is, reading of the changes outlined in the
email sent out by eBay are "speculative". - really?
I note that you are a "Conversationalist" - are you allied to eBay in any
way?
No that is not what I am saying at all go back and read what was written
09-01-2025 9:54 AM
Evri do not offer insurance for posting breakables, glass, china, lamps, etc etc
So we can't use Evri to post out our second hand home stuff
09-01-2025 9:58 AM
We aren't covered by Evri for compensation if a buyer selects them to post out a breakable!
09-01-2025 10:01 AM - edited 09-01-2025 10:02 AM
Simple Delivery for the seasoned 'professional' private seller and by that I mean private sellers who have been selling for a long time and have adapted good practice to their selling will of course find Simple delivery an afront to their capability to deliver exceptional buyer experiances, they will feel indignant.
BUT and their is always a but sellers who delay or 'forget' to post, complain they cannot afford to post until they receive cleared funds, use different carriers than they advertise, refuse to engage with buyers when an item is not delivered correctly or arrives damaged, apply the incorrect postal fee are one group simple delivery is aimed at, they cannot be trusted to act appropriately.
The other group are the infrequent inexperianced sellers who do not own tape measures, scales or the knowledge to choose an appropriate delivery service - How many times do you hear of fees - wrong size, wrong weight - customer charged extra, sellers advertising a postal price only to refuse to make delivery until the buyer pays more because they couldn't be bothered or were incapable of weighing or measuring the item before advertising.
Ebay do react to the volume of issues raised by buyers and sellers - could this be a genuine reaction to the enormity of the issues raised by buyers where a majority of private sellers are apathetic to the problems and have been unwilling to sort out the basics so ebay are feeling compelled to do it for them.
It will upset a few who may well give up selling but will it attract hugely more who will find it simple because it is all done for them ?
09-01-2025 10:02 AM
Thats fine it is not a big issue if we cannot sell on Ebay or any other online platform by not handing over our NINO. Ebay is just basically a way for us to sell the many inherited items we have.
Plan B.....not really sure but may involve us doing the odd market. Saying that we do not like markets and boots as to be honest we are too old for them.
09-01-2025 10:04 AM
Evri list of excluded items is so long it would be better if they said what they do actually cover.