02-12-2024 3:59 PM - edited 02-12-2024 4:03 PM
Hi I've just received this message contacted ebay and is being sent to everyone
That's me I'm done no more ebay for me bye bye
We are making changes to the way we process payments on eBay. Going forward, we’ll make your funds available for payout within 48 hours after we’ve confirmed delivery of the item. Until then, you’ll see a “hold” on your funds. This process helps keep our marketplace safe.
07-01-2025 8:56 PM
Oh I can afford it. But question why I should have to.
I think the change is ridiculous.
I’ve sold over 3000 items and never had an issue or a claim against me.
why should I go out of pocket for up to 2 weeks or be pushed to only sell with express shipping to get my money quicker?
08-01-2025 1:04 AM
I have had a thought. I use click n drop, it's collected, and they bring the label. Not every item ends up with the delivered status but the ones that do include untracked services. This won't help once we have to use mangled shipping/simpleton delivery. But until then, this is my idea, we write on the parcel 'please scan the delivery'.
08-01-2025 10:44 AM
That might work, but it might just go the same way as "Do Not Bend" and "Fragile" labels. Worth a try though, I suppose.
08-01-2025 11:38 AM
It does not help when RM for example state that they are under no obligation to scan items they accept for delivery !
08-01-2025 12:35 PM
2D labels do get scanned though. Not all the time but it's worth trying to encourage the postie.
08-01-2025 3:12 PM
I am sure RM try and scan everything scannable but their claim that they have no obligation to scan is to cover scanner broken, not working, posties 'forgetting' tempory posties not being issued with scanners, t'internet problems - API's broken, manual processing, faulty labels - it just covers them and allows them not to spend any time finding out why in individual cases
08-01-2025 5:13 PM
08-01-2025 5:49 PM
My main post woman scans it all she said. It takes seconds to do.
08-01-2025 5:59 PM
Ebay has made it clear that funds will be released in 14 days if the item was sent untracked, or the tracking doesn't show delivery.
That should deal with your main concern.
08-01-2025 6:12 PM
'Pending held funds" can be accessed to pay for eBay postage labels and refunds by using Simple Delivery. However that is not the point , eBay are holding onto funds to gain interest and leaving private sellers not only unable to manage their own account as they see fit, without their item and without their full funds for up to 14 days or more. They have informed potential buyers that they hold payment from private sellers until " considered successful delivery"...it does not encourage " trust" quite the opposite. In their marketing for a " safe marketplace" the BPF is nothing but a stealth tax on the buyers to recoup the " free to sell" for private sellers... they are calling it a " benefit" and yet it is not offering anything extra, other than access to 24/7 customer support. Transactions have always been encrypted and if their is any issue with the item or parcel being delivered the MBG is in place. We are not robots, private sellers are being penalised for the " free to sell" which they never asked for and being pushed to act like " business accounts" when they are not!
08-01-2025 6:16 PM
08-01-2025 6:23 PM
Funds held in " pending" can be accessed to pay for eBay postal labels and for refunds. The rest of your funds are available 2 to 14 days ( or more) after " considered successful delivery " when you will be able to " withdraw."
However, there is no way I am selling any of my items and not be paid in full to enable me to post at the Post Office direct as I have been for for nearly 17yrs... We are being "managed" and eBay hope that private sellers will recycle their " funds" back into eBay paying for " simple delivery" and purchases. It is well known that small genuine private sellers buy more than they sell. I am one such private seller, but certainly will not purchase from eBay anymore and actually stopped early December.
08-01-2025 6:24 PM
One of the (many) things I worry about with these changes is that eBay is telling buyers that THEY hold the money, encouraging them to think that sellers are inherently untrustworthy. And if the tracking isn't showing as Delivered within EDD buyers will not have any qualms about putting in a non-delivery claim, whether it's actually been delivered or not, because all of this nonsense has been highlighted to them and it's an obvious easy refund. Not all buyers but times are tough...
08-01-2025 6:30 PM - edited 08-01-2025 6:32 PM
Funds " released" will be 48hours AFTER " considered successful delivery"...
eBay do not clarify what this means...
It used to be "proof of delivery" and any tracked items show as " delivered" on the system... however we all are aware of the pitfalls whereby the system is not updated and many items still show as " despatched or delivery delayed" months later, and yet have been received by the buyer and feedback left.
The buyer is not determining their order is received for sellers to be paid... it is only through the postal courier and the automated system.
We are at the hands of the postal couriers and eBay automated system.
Oh and once Simple Delivery comes into play, our postal choices are removed also.
No thank you!
Edit..spelling.
08-01-2025 6:43 PM
That has been one of my points of concern also... I am appalled at how eBay have used the " free to sell" to hold private sellers to ransom and inform buyers of their monetary transactions " agreements" with another..( not that I agree at all, contracts are supposed to be negotiated , there has been no " negotiation" ... it is dictatorial!) and then penalise a buyer with a levy, which actually does not offer protection on their "items purchased" - it is a " service charge" for a 24/7 customer support and to " recoup" the " free to sell" for eBay to benefit, and hold sellers funds until we " jump through their hoops" so to speak... The whole thing is a "marketing ploy" and misleading.
There is no way I will leave myself open to unscrupulous buyers or be dictated to as to how I post my items for sale.
08-01-2025 6:59 PM
In the last Month I have had twelve buyers who have been unable to "Request A Total" I am aware that some for whatever reason cannot do this ( Phone app not able to complete this task etc.) I know that some sellers won't refund the overpaid postage charge on each item. I have always refunded the difference on those willing to overpay.Many of those who want multiple items are not willing to overpay and are lost customers,all because greedy ebay want them to pay the per item charge,that doesn't happen if all items can be put on one invoice.I have given up complaining about this and now see that I will be paid,when a buyer decides to press a button to say they have the item.Many will spin this out and no doubt eBay will send them several reminders!! It will also encourage others to say they never got it anyway,we have all dealt with these crooks !!
So eBay do you really think that I am prepared to put up with yet another kick the seller in the £$lls update and this will do away with those who I currently refund on overpaid postage.As I wont be giving them a refund on something that I ain't getting paid for,for another week or more !!
Good luck with you update,as you know where you can stick it !!
08-01-2025 7:12 PM
If you are referring to the account you are posting on.......i do believe that Business sellers will be paid as normal and its only private sellers who will have their funds held from 2 to 14 days dependant on delivery confirmation.
08-01-2025 7:16 PM
Combined postage is a bone of contention as not always available, eBay need to look into this and make it simpler. I purchased a number of items from the same seller last year and there was no way they could combine postage no matter what they did... On checkout it kept saying £23 postage instead of £7 something... so I backed out using my browser - we had good communication and they agreed it was unfair as it takes ebay a week to refund. In the end they altered the listings and postage fees, so that I could pay for them showing the correct postage, it took us about 20 minutes to sort it and was such a palaver. I always ask if buyers can combine postage if they say no, and I know they are items which can fit together in one small parcel I simply do not buy. If they do, as in the case above, I am happy to proceed but often the system will not allow and it becomes frustrating.
Funds for your items have nothing to do with the buyer - it is eBay... your buyer pays eBay and eBay are holding them as " Pending" until 48 hrs after " successful delivery" or longer depending whether tracked or untracked parcels or if a buyer has an issue or opens a case? But you can access your funds to pay for postal labels or refunds whilst "pending"...
08-01-2025 7:49 PM
Rome burns... while Ebay fiddles.
08-01-2025 7:54 PM
lts fairly obvious that Ebay do not want private sellers and this is a way of forcing buyers to opening a business account, which the majority won't bother and will leave the platform. Oh well never mind.....
Ebay will end up being full of new cheap rubbish, mainly household products!