Whats the protection for a seller who recieves a fake item BACK in a return?

Have sold my Breiling watch for £1050 will send signed for service. What protects me against a buyer "claiming" its a fake and sending me back a cheap replica or some other rubbish and keeping my watch and ebay giving a refund? Its a private sale not commercial so ebay have attached a buyer protection fee but that wont help me if the buyer is setting out to defraud?

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Whats the protection for a seller who recieves a fake item BACK in a return?

Yes, they can send back a fake/different watch and ebay will say - 'we don't know that you didn't send them a fake' and you will have to refund.  No evidence will make any difference - photo's/video packing up the real item - ebay doesn't accept such evidence.

 

Sellers rely on the honesty of buyers on ebay as they can easily scam a seller.

 

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Whats the protection for a seller who recieves a fake item BACK in a return?

That needs to be sent special delivery, with the correct insurance, not signed for due to the insurance on the item in transit. Signed for service only covers you to £20 and really isn't appropriate for an item of this nature.

 

I presume the item has some form or serial numbers etc, which you will record or made mention of in the listing, to cut down on this.

 

The old addage on ebay only sell what you can afford to lose is true, there is no guarantee that the item could be switched. Unfortunately as the item is under £1500 it doesn't goto the authentication centre which would provide you some protection.

 

If you are that concerned a B & M auction house may provide a much safer alternative with an item of this value.

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Whats the protection for a seller who recieves a fake item BACK in a return?

papso22
Experienced Mentor

Isn't that covered by the authentication service?

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Whats the protection for a seller who recieves a fake item BACK in a return?

jckl1957
Experienced Mentor

There is no protection from Ebay.

Proving a different item was returned is difficult and stressful with no guarantee of success.

Have a look at the feedback the buyer has left for other sellers.

If they have a history of buying high end items and leaving positive comments for the sellers that suggest smooth and mutually satisfactory transactions, then it will hopefully all be fine.

Any doubts or 'red flags', don't proceed.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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