What is your incentive to make a purchase?

[jennyswardrobe]

Hi there Ebay peeps!

I am new back on eBay, after many years of being away. I am just wondering what motivates you to purchase from a particular eBay account, and what are the conditions that would make you a return customer?

Thank's in advance! 🙂 Jenny's Wardrobe

[the-nutwood-collection]

In the main, my purchases are consumables.  I look at the negs and neutrals and, if they're just the usual nonsense from whiny buyers, I discount them. 

If the quality is good and the seller despatches quickly - irrespective of when the item arrives, because I don't blame sellers for RM's usual lamentable performance - I will buy again.

An added bonus is, when I've made a few purchases, I often get a voucher for a 10% discount on items on their website ...

[jennyswardrobe]

How do I give a future discount to buyers? I've seen this before, but have no idea of how to do it.

[the-nutwood-collection · Accepted solution]

If you have a shop, you can create a discount voucher to send to the buyer.  You can find out how to do it at https://www.ebay.co.uk/help/selling/selling-tools/discounts-manager?id=4094&st=3&pos=2&query=Discoun...

I closed my shop a while ago, so I can't explore whether the voucher is exclusive to a buyer ID, or whether it's a general code that the buyer could pass on to another person or publish on the web.  However, maybe that doesn't matter to you - a sale is a sale.  You can set up parameters for the discount, for example budgets, eligible items, usage limits, which should stop the cost reaching a level that you're uncomfortable with.

If you have a shop, click the link and see whether it's what you need.

[jennyswardrobe]

This is really helpful, thank you.

[kath3735_wxmjn]

for me RM is best both as a seller and buyer.  I have never had a parcel lost either way, when i first began one item was allegedly opened someone where on route but funnily enough only the pendant was taken not the chain...   I had to refund obviously but i still think it was the buyer and not the post system!  EVRI let their couriers go and do what they want, ours will not go up rural farm roads or other off main road type places and then claims no one home when i am sitting in the house with the door open..   We never buy from anyone using EVRI but unfortunately some sellers say RM and then send EVRI.  

[jennyswardrobe]

Thank you for sharing, I will definitely keep it in mind 🙂