Was custom, should still be custom, now has to be Simple Delivery

[moonlight-rhapsody]

I decided to make a couple of changes of one of my items, which is a very small painting and was listed with custom delivery.  After making the changes, ebay now won’t allow me to save it and says I’ve to add a valid postal service.  Only if I change it to SD will it allow me save.  The painting is a miniature - 12 x7cm - and could go in a DL envelope.  Has anybody any ideas as to why I can’t now save it with custom delivery?

 

[3942rick2005]

Add primary service needed first? Just a guess really. I have given up trying to fathom out all these intricacies of postage now.

[dr_curlywigs]

Where it says "add primary service" underneath simple delivery, click it and select your postage option. 
You should be able to save then x

[*maetrix*]

Soul destroying isn't it?!

[dougbat20]

That's the one. You have to click "add primary service", then it'll give you a list of couriers - and if the courier you want isn't listed, you can always use the "other courier 3 days" (or similar) option.

Then you can specifiy the cost you are charging - or free delivery if you want it to be included in the item price.

I believe you can also add multiple options as well. E.g. have a free service that is slower (such as Tracked 48) and then a more expensive, but faster, service (e.g. Tracked 24).

This is way way better than Simple Delivery ever will be.

[moonlight-rhapsody]

Thank you all, and yes, adding a primary service has solved it.

[department28]

'Soul destroying isn't it?!'

Just getting a few listings up & running feels like quite an achievement these days... deserving of a round of applause... and a cup of tea & a chocolate biscuit... ☕ 🍪

[dougbat20]

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@department28 wrote:

'Soul destroying isn't it?!'

Just getting a few listings up & running feels like quite an achievement these days... deserving of a round of applause... and a cup of tea & a chocolate biscuit... ☕ 🍪

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Indeed! The last time I listed something, I had to mess about 2-3 times with various work arounds just to force "Custom Postage" through, and then, if I need to edit the listing, I have to use the same work arounds to force Custom Postage through again, because it re-defaults to Simple Delivery (and a different weight/size category to the first time!!).

It thought that, something that weighs about 4kg, and was itself too big to be a Small parcel (even without outer packaging) was actually a 1kg Small Parcel... doh!!