Verifying Bank Account For Over a week

[henryhall]

I've been waiting for a payout for over a week but eBay are still trying to verify my bank account. I've had 1p go in and 1p go out. Surely it can't take this long usually. I use one of the biggest banks in the world, I'm not sure why it's taking so long. They've not contacted me asking for anything else. Has anyone else experienced this?

[mitchtraff96]

Currently having the same issue, support have basically said don’t try the first ‘fastest’ option and the option where you upload your statement are flawed and the micro transactions are the only way, 3-5 business days is ridiculous, there are people that use eBay as a full time job, if this happens close to pay day, then there’s going to be big issues with paying bills…

[gingerwoman]

I am having the same issue. I changed my bank account on Saturday via ebay and got the message would be verified within 48 hours. I accepted this wouldnt complete over the weekend but checked today which was the 48 business hours and now telling me its a week. When I chatted with an agent he told me the 48 hours is a cooling off !!! Not sure what he meant but now told 6-8 business days. The Q&A for this process confirms within 48 hours. I have alot of money on ebay which I need but noone will help. I have advised happy to provide a bank statement but told this is not a process and I just need to wait. I would like to point out I changed by bank account before when I got divorced and it was done and dusted quickly. All other websites I have updated to my new bank account now have all had them verified within 48 hours at the most so I am interested in understanding why EBAY take week or weeks from what I am reading.

[retiredcollectormick]

Yes. I did get sorted after posting the post that you have now responded
to. I have suggested to each of the people who, like you, have responded to
my post that everyone puts their own post on regarding this scandal.
Flooding the community page with our complaints might just help others in
the future.
It will get sorted for you but I know just what a frustrating place you are
in,
Best regards Mick

[marco@ebay]

Hi gingerwoman, thanks for your reply.

Please note that this wouldn't be considered an issue, but a verification and/or change process.

When you change your bank account details, it can take up to 48 hours. However, verifying your bank account is a different procedure, and if you selected micro deposits to verify your recently changed bank account, it can take up 5 business day to be verified after the changes take place (up to 48 hours).

Thank you,

Marco

[retiredcollectormick]

It is all an excuse to keep sellers' funds to earn interest on them.
Verification can be done more or less instantly nowadays. Transferring
micro deposits is a rather old tech way of doing things and in any case
that old school way of doing it does not need to take more than a day,