Upcoming ‘Buyer Protection Fees’

[lady4838]

I’m a member for 14 years - I have today complained fiercely to EBay with regards to 4% + 75p charge on each item purchased as we all know this is a Back Door way of recovering the Seller Fees which were scrapped recently - Buyers already have adequate protection - as to payment 2 days after delivery - we’re at the mercy of Royal Mail to scan all  items when collected (not guaranteed) 😡

 Fellow  members I urge you to let your disproval known - SHAME ON YOU Ebay😡😡

[stripyzebras]

"I have never cancelled auctions with bids, even when they have sold just for 99pence and treat every " customer" the same whether 99p or £99 as its the " roll of the dice" really with auctions, but they can be fun... or should I say they used to be, as I find the whole palaver with all the changes etc,  has drained the " colour"  out of the eBay world."

That's exactly how I feel.

I used to enjoy Ebay even when I only got a 99p sale as the buyer was thrilled to get a "bargain" and another item would sell at a higher than expected auction price. It used to have a community feel. Now it's a constant stream of ridiculously low offers (when it's clearly an auction with no 'buy-it-now' price), people demanding postage on 'collect only' items (after bidding) and ebay constantly giving unasked for and useless 'advice'.

A decade ago it worked well and simply and wasn't broken, but ebay keep trying to 'fix it'

[vintique*violet]

I agree that a decade ago more or less was the best of times for eBay, now I feel like I am a child in a classroom waiting for the next " homework assignment " and scrambling home to " get it done" before I could go out to play.  Nowadays, it has become a chore, even to take photos and list ( something I used to enjoy doing even though I am no David Bailey's of the world ) ...  it is stressful, gives me a headache; worrisome and there is zero interaction really with any "potential" buyers. Come Feb4th I want no part of it... I do not want to have more added stress and then be on " pins" wondering if my funds will be " released"... it is just a horrible "plan" by eBay and in my opinion will come " unstuck" when people start to realise what is happening and either leave or stop selling and buying altogether. 

[akemp1]

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@vintique*violet wrote:

Nowadays, it has become a chore, even to take photos and list

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It's a lot easier since phones have cameras and now there is an app. I remember when I starting selling on ebay I had to use a 320x240 pixel webcam on a serial cable attached my my tower pc which made it hard to get the right angle and lighting as there was no flash. Then when I got a digital camera I had to keep moving files on memory stick to the PC. It's so much easier now.

[stimpson_jc]

Ha ha! In the early days of ebay people used cameras with film in them and scanned the prints.

Digital cameras were still expensive around the year 2000.

[twin--turbo]

I don't bother with the app anymore, it's slow and cumbersom to list. 

Take photos on phone, upload to PC, create listings on an interface that is easy to navigate and attach photos. Much quicker.  

Started out using a Kodak EasyShare DX3215, I could buy one today on ebay for the fun of it , but in a month would struggle to sell it when I get board.

[stimpson_jc]

Yeah, I avoided the app too, I think people were reporting that it was forcing them to upgrade to business accounts funnily enough.

[akemp1]

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@stimpson_jc wrote:

Ha ha! In the early days of ebay people used cameras with film in them and scanned the prints.

Digital cameras were still expensive around the year 2000.

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Crikey I never paid for film development but yeah proper digital cameras were too expensive which is why I used a webcam. I was at uni when I opened this ebay account and the rooms didn't have networking so I would used GSM to dial up the ISP at 9600 bps.

In the second year of uni I shared a house with other students and we were all into music and hifi but none of us wanted to put out speakers in the living room as we thought they might get kicked around so I bought a cheap pair of Eltax speakers from Dixons for £40 and we used them for a year then I sold them on ebay for £80 plus postage. Personal selling or business selling as I doubled my money? I didn't care nearly 25 years ago..

So as much as these changes are awful at least I am are not going back to GSM dialup, webcams and reselling used Dixons stuff.

[stimpson_jc]

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@vintique*violet wrote:

I agree that a decade ago more or less was the best of times for eBay, now I feel like I am a child in a classroom waiting for the next " homework assignment " and scrambling home to " get it done" before I could go out to play.

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This is exactly like what I was thinking earlier that everything is changing so fast these days that the generations born from maybe the mid to late 50's to the mid to late 80's are being treated on here and everywhere else like millennial school kids from later onward.

It'll all go wrong for them cos the old way was the best.

[johnwash1]

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@twin--turbo wrote:

This is by far and away the most commented post on the forum , followed by a smattering of other similar threads. 

Someone at Ebay will be tasked with taking notice and feeding back "The Mood" to someone.  The question is, are they listenig at all and considering or just putting on the blinkers.

...

Landfill wil win.. 

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Hilarious.  You  win a prize for optimism if you imagine anyone with influence is having a look here.  You're in denial despite years, decades  even, that show no such thing.

And I  think of it as landfill losing, the more that's piled into it.

Our local council tip smack down on you if you try to haul anything useful out of the recycling bins.  The less that's recycled, the lower their percentages by which they're judged.  So they'd rather a useful piece of repairable electronics is shredded at a recycling centre than repaired and reused.  Truly evil.

[johnwash1]

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@twin--turbo wrote:

I don't bother with the app anymore, it's slow and cumbersom to list. 

Take photos on phone, upload to PC, create listings on an interface that is easy to navigate and attach photos. Much quicker.  

Started out using a Kodak EasyShare DX3215, I could buy one today on ebay for the fun of it , but in a month would struggle to sell it when I get board.

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I've never even tried using the appb to do a complete listing.  I imagine it would be  more frustrating than keyhole surgery.  But I  can totally recommend doing the listing on the desktop, then taking the photos on the app.  Took me a while to learn about the orientation of the photos, but after that, brilliant.  Irritating  the app doesn't support the macro function of my phone's camera.  But that's not too much of a headache, I take those specific photos in the camera app, then upload them in the app.  I can't recommend it highly enough.

[twin--turbo]

I said someone will be tasked , I did not say it would be anyone with influence.  And that was the poitn you failed to comprehend. 

[lucy_farmer]

'So they'd rather a useful piece of repairable electronics is shredded at a recycling centre than repaired and reused.  Truly evil.'

Hmm, I had a problem getting rid of my friend's sofa. She asked me to help her move it because I was the proud possessor of a small van.

We shoved it into the van and took it to the tip. It was in a re-usable condition and this tip had a little 'Aladdin's Cave' 2nd hand shop at the back and they could have made an extra 5 or 10 quid from it...... but, no.

They refused it because it was in a van.

Well, yes, it was a sofa...too big for a car.

They would have accepted it if we'd smashed it up and shoved the bits in the car. But then they wouldn't have been able to sell it on........the bloke wearing high-viz telling me this, was standing infront of a sign that said 'REDUCE, RE-USE AND RECYCLE!'

Yeah, right... *bleep*s.

[twin--turbo]

Did you have a permit for your van , it's likely thay will not take any van without a single use permit . Our tip will class any van as a trade vehicle carying trade waste a pre issued permit.

[kath3735_wxmjn]

must admit that i although i have everything on auction i rarely get anything other than the actual original asking price or a couple of times 50p more but i still live in hope that there may be a couple of people out there who really want something!!

[kath3735_wxmjn]

not when you have an old phone which takes lousy pics and is definitely not 'smart'.  However i am happy with my phone and have no intention of having a different one!  I like my trusty old camera as well!  To be honest uploading the pics is not the problem it is when you list them and i always put measurements on my clothes as well as the size as so many brands differ.

[stimpson_jc]

🙄Just had another broken item arrived from a 2nd hand business seller. Just like others they hid the breakage by not bothering to photograph it.

Its not as if becoming a business seller makes anyone more trustworthy. Usually means they just have so much stuff they don't go through it all properly.

I'd much rather be paying VAT on brand new clean perfect lovely 1st hand goods.

[game_raid]

It's nothing to do with being more trustworthy there are good a bad sellers not matter whether business or private as we are all aware but you are fully protected by consumer law because you bought from a business and returns are auto approved as part of your consumer rights, if this was a private sale of course you can return but in my experience some not all private sellers may drag their feet dealing with the issue because they haven't got a lot to lose and will do everything they can to avoid accepting the return which wastes a buyers time chasing things up dealing with cases and asking eBay to step in when all else fails which can take a couple of weeks to fully resolve.

A business seller can lose their livelihood if they don't deal with issues in a timely matter.

This is one of the gripes that business sellers have, they have to accept all returns a business seller using a private account does not have to which is denying buyers their consumer rights.

[stimpson_jc]

2nd hand eBay "business sellers" can't come up with a replacement for my 2nd hand item like a real business. And I don't want to ask for money back or return it. So I'm the one miserable today whilst the business seller and the taxman are happy.

[jma2815]

If its broken and genuinely not as described why don’t you want to return it or ask for money back? If you just keep it you’re encouraging this seller’s behaviour. And I say that as a seller myself. 

[johnwash1]

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@twin--turbo wrote:

I said someone will be tasked , I did not say it would be anyone with influence.  And that was the poitn you failed to comprehend. 

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So I'm still failing to comprehend.  Why would someone be 'tasked' if their findings were going to be binned, rather than sent up the chain of command?

You said yourself: The question is, are they listenig at all and considering or just putting on the blinkers.

My own point was that nobody from ebay comes to these forums apart from moderators tasked solely with weeding out doxxing of users and bad language, and the community team if the "@...@ebay" incantation is loud enough and long enough.  And neither of those groups are going to alert the CEO's team to any sentiment here.  They're just clinging onto their min wage jobs waiting for the day AI replaces them.