Sorry Yet Again Another Post About Simply Delivert Conbine Postage

[snowylilliput-2]

I sold two items to one buyer last night , when listed they where marked as small parcel 1kg which would be £3.38 for each parcel . The buyer uploaded both items together as Ebay now says is the correct way to get a postage discount.  They paid £5.62 together including vat for combined postage . The question I ask is how come 2 x 1kg separate parcel is not charged as a 2kg parcel which is £3.38 . The point is sellers are no longer able to charge for packing material but Ebay cream off £2.24 . Years ago I remember where Ebay had a thing about Sellers Making Profit On there parcels . The point off it all is had the two items been been packed separately it would have cost £3.38 each which means the buyer saved a grand total off 13p . When Ebay first brought Simply Selivery in they said it would be 30% cheaper postage than a seller doing . The point off this is not only is the buyer being over charged for postage but the seller will get marked for postage costs when the buyer leaves feedback which is not in there

control . Is it not about time Ebay gives the seller control off being able to refund any overpaid postage back to the buyer . 

I googled (How come Simply Delivery charges 2 x 1kg parcel is not charged as a 2kg parcel ) The answer was it is down to the seller to make sure the postage details are correctly entered when listing.  How difficult can it be when all you click 1kg parcel on the listing pages . But Simply Delivery can not even do a simple sum 1+1=2 . 

[kath3735_wxmjn]

and therein is the problem, E Bay have no clue what they are doing and should have left it to the seller to decide how they post their items.

[kath3735_wxmjn]

sorry but your post did actually sound defensive of them and that is fatal on here at the moment!  What a farce you are describing, how much easier for the seller just to put the courier and delivery cost in to begin with and sort out any combining with the seller themselves!!  Something we all managed to do without all this nonsense.   As for the buyer being happy, that one may be but the next 6 may not be.  How many are put off by all the messing around now?

[snowylilliput-2]

And when you try to speak to them like I did this morning and there answer is does not effect you so why are you worried . What they have failed to see many private sellers are not able to sell anything at all , and if some people take the time to look at the buisness sellers board you will also see they are being effected by the changes as they also are not selling anything . Ever private seller who walks away is also a buyer because many will go else where to buy there items . 

[snowylilliput-2]

I totally agree , I'm all for the old postage system . If a buyer paid multiple items , the honest seller would always combine postage and refund the extra back to the buyer because that way people would come back again because they are being honest . 

[kath3735_wxmjn]

the forum is open to all sellers regardless of whether private or business but in actual fact most business sellers also have private accounts so it does concern them directly.

[snowylilliput-2]

At the end off the day I am all for the old postal system but we have had it forced onto all off us. Now I with been told  by Ebay CS it is up to the buyer to complain,  if I buy two items and I was charged £2.24 more than I was supposed to I will certainly be picking up the phone and try to get my money back which is what I wad told to do . Then we will see what Ebay answer is to that 

[a45heaven]

In any deal on ebay there are three players -

A Buyer ,

A Seller ,

& the platform inc its associates.

- make your own mind up as to which one you get more help and recognition from and deserve your attention.

[ruby*ryan]

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@snowylilliput-2 wrote:

You are new to Ebay,  you do not know how much fairer it was in the old days . Infact you probaly have not even sold a item on Ebay so you do not understand how the system works . At the end off day some sellers are trying to get a fairer system because they have discovered how all the changes have effect us all . 

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You must be new as well if you don't understand posting IDs! 
How can I 'not have sold anything' when I mentioned how eBay had combined my last SD sale?

I have been buying and selling on here since 2000! First with a personal account, then with 2 business accounts, and when I stopped being a business, back to a private seller again. I see you have sold 26 items (on this ID) - on my current private account (set up in 2018) I have sold 3.9k items. 

If you still think I don't know about the 'old days', I'm sure many of the longer term posters remember 'booksandpatterns' & 'bannuttreebooks' and how many times those IDs complained about eBay (introduction of free postage on media items, etc etc).

[snowylilliput-2]

My farther aways brought from ebay when I wad younger but I brought on behalf off him using there account so it would have been for nearly 15 years that is how I know the old days . This account may have only been opened for short while .it was only when they passed away did I sign up and have my own account . 

[johnwash1]

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@vinylscot wrote:

There is another way to avoid this problem, and take charge of your own postage methods and prices.

With your multiple unused hubs and brand new power supplies, have you considered converting your account to a business account? You would pay fees, but you would also be able to keep your postage prices down, as SD would not apply, and you would also be offering your buyers the protection they should be receiving under consumer law.

It's just a thought.

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A thought indeed, and what a ridiculous one.  If you're going to go after people masquerading on personal accounts, set your sights on the ones that have thousands of brand new items, listed with multiples.

If @snowylilliput-2  has, say, a brand new hub for sale, along with their other bits and bobs, are you really so lacking in imagination that you can't conceive of someone being sent a hub by their service provider, which they never put into service because they already had a functioning system?  And have even switched to cable more recently?  There could be any number of reasons.

All that said, I'm envious of that seller.  Two sales the same day.  I can dream.  Last year, yes, before the stupid changes, I enjoyed those days, had to take care not to muddle the addresses and post to the wrong buyers!  This year, incredible.  Whole of April, no sale.

There are more serious problems than combined postage, even though I agree that SD needs making fit for purpose in that respect as well as plenty of others.

[snowylilliput-2]

I would like to thank the person above for defending me . Why is at the moment what ever you seem to start as a chat it always gets around to someone pointing out you should be selling on a buisness account . I also agree as a private many are not able to get a sale at the moment . What is about buisness sellers who fail to understand without private buyers there would not be any reason to Ebay . I started this discussion about combined postage and how SD calculated the post as normal it has got around to someone deciding if I should be selling on a buisness account with just 10 items . I took the parcel to the post office this morning and the combined weight was around 800g yet the poor buyer paid £5.54 plus VAT which meant he paid 14p less than he would have done had the parcels got sent separately.  

[snowylilliput-2]

RM charges you £3.45 for a 2kg small parcel there is no VAT added . Ebay charge you £3.38 plus postage which means they are charging you more than you would be charged if you brought a postage label online,  how can that be fair when money is short for everybody . 

[sml192]

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@snowylilliput-2 wrote:

RM charges you £3.45 for a 2kg small parcel there is no VAT added . Ebay charge you £3.38 plus postage which means they are charging you more than you would be charged if you brought a postage label online,  how can that be fair when money is short for everybody . 

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The VAT is already included in EBay's charge of £3.38 as well so they are charging less than if you went direct to Royal Mail. 

[snowylilliput-2]

I am sorry Ebay charged £1.11 vat on top off the £5.54 they paid for postage . Some one who does not know how Ebay calculate the postage . The vat is only charged on the postage not the item which sold . Ebay are giving a service which means they also have to charge VAT on top.  If you are have brought do not know what you are being charged for 

[snowylilliput-2]

I just googled do ebay need to charge VAT on postage and the answer was below .

Yes, eBay UK does charge VAT on their "Simple Delivery" fees, which are part of the overall delivery cost. This VAT is calculated on the total order value, including the item price, shipping, and any other costs like insurance. 

[snowylilliput-2]

Copied and pasted direct from my selling page :

What you earned

Order total

£24.64

eBay collected from buyer

Buyer Protection fee

-£2.08

Postage

-£5.54

VAT

-£1.11

Selling costs

Transaction fees

£0.00

Postage label

£0.00

Order earnings

£15.91

[vinylscot]

You're right, but he's the guy who put his head above the parapet.

His two sales yesterday were not on the account he is posting from.

He isn't just listing a hub - he has four on sale just now, including a couple described as brand new, and has recently sold another one. He also has four power supplies (unused) on sale at the moment, and has also recently sold another of these.

I know it's small fry, but if it looks like a duck....

[honeymonster007]

Have just come across something similar you mention except SD produced a label that was under priced. Sent the buyer a message saying he would get an extra postage charge if I sent the items so he said just cancel the order. (did toy with the idea of sending outside of SD but thought I'm not waiting 14 days for the money)

So all SD managed to do was loose ebay money, produce a grumpy buyer and a seller who's now looking on another site for some strimmer wire and wondering if ebay is worth the stress.

If  the OP had offered free postage they would be having to pay the extra. Would they be able to claim it back? 

[a45heaven]

@snowylilliput-2 

@vinylscot 

With your multiple unused hubs and brand new power supplies, have you considered converting your account to a business account? You would pay fees, but you would also be able to keep your postage prices down, as SD would not apply, and you would also be offering your buyers the protection they should be receiving under consumer law.

And what happens when SD is enforced onto Business Accounts. The closest i got to an answer was when 'kat' stated it was not in ebay plans before Q2 - maybe that was the time  scale for problems to be 'ironed out' - after that ?

Do you think ebay have morals about making a profit at the users expense?

If it was such a great package , then why not offer Private Sellers a CHOICE , oh and just when is the decision on combined invoices going to be posted - least we forget.

[snowylilliput-2]

Once again we'll said , I agree with everything you say . It looks like to me some buyers do not even know VAT is being added on top off the postage price . How can buy something and do not know how much you are paying for the ebay postal service .