Simple delivery and Royal Mail's Bring my Label collection service.

So simple delivery does not offer Royal Mail's bring my label service.  When buying a parcel collection Royal Mail give the option of bringing you the label as well so there is no need to print anything. Simple delivery has taken away the Royal Mail bring my label option.

 

eBay probably don't even realise that RM offer this service which used by many people.

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Simple delivery and Royal Mail's Bring my Label collection service.

I've spent some time on the phone with Support and apparently, I've clicked a wrong button. They've sent me a screenshot of what I should have clicked:

 

madgick3_0-1751895489946.png

 

I actually did select that option first, but it suggested I needed to get my label first? It's hard to say since I cannot get back there now, but ultimately I ended up selecting the big Blue button there instead.

 

This is apparently irreversible. They cannot cancel the label for me now or change it so I can arrange a collection without a printer. It was actually suggested that maybe I can contact the buyer, so I could cancel the whole order and get them to rebuy it and then I can get the postage options back. Amazing.

 

Lets just put it this way. I never contact eBay support in the 19years I used it BEFORE "Simple Delivery". But I've called them twice after it was rolled out. Their call centres must be getting destroyed.

 

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Simple delivery and Royal Mail's Bring my Label collection service.

I've always printed my own label by buying my post online from RM, laser-print their PDF Tracked 48 address label, cut it out of A4 and tape it on a box (of unknown size and weight when I list the item on ebay). Then I copy & paste the tracking number into My Ebay and maybe msg the buyer. Postie then collects next morning, saving me loads of hassle. Has always worked perfectly without a problem.

 

I'm especially peeved as ebay rudely switched my delivery options to 'simple', ordering me ship in 48 hours, when they relisted some items very recently.

 

Before I give it up as a bad job, can anyone say if this would still be possible with ebay simple delivery (oxymoron), what form does their fancy new label take? Can I laser print it onto A4? Also, does the seller's name & address appear on it? TIA!

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Simple delivery and Royal Mail's Bring my Label collection service.

All my listings are initially created on a Mac using 'GarageSale' software & everything shows delivery via Royal Mail but once the first cycle of 30 days pass & it's instantly relisted via eBay I've noticed the odd one reverting to Simple Delivery & EVRI being the only option I have.  Was originally against the new system but, to be honest the Tracked EVRI option for a 2kg Small Parcel works out cheaper than RM Tracked 48 &, I get the option of either a Q code or printing the label myself.  Bought a Thermal Printer ages ago so printing off 4x6 adhesive labels for any delivery service is not an issue. 

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Simple delivery and Royal Mail's Bring my Label collection service.

I can’t say for Evri because I don’t use them but for RM labels it’s easy to purchase direct from eBay (and a bit cheaper)

and print the label as normal which has the buyers name and address, the tracking number, and the sellers name and address, (you can felt tip it out if you like) also when to use the label by I think

theres no weight or size on it though

 

 

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Simple delivery and Royal Mail's Bring my Label collection service.

I have used the Royal Mail website 'Bring My Label' collection for years and it has been great with only the very odd hiccup.

For the first time I booked two 'Bring My Label' collections  via Simple Delivery (since I was forced to).

I saw the postie in street and went out see him and he advised he didn't have any labels and there wasn't even a collection booked.

I hurriedly went into the house and printed two labels off whilst the postie waited outside and then went on his way with them. Great service Royal Mail.

EBay listen to people and get rid of this ridiculous service you offer and stop dictating to people how we should send OUR parcels.

Everything was so much easier until you got involved.

 

 

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Simple delivery and Royal Mail's Bring my Label collection service.

Ebay offer RM collection now. 

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Simple delivery and Royal Mail's Bring my Label collection service.

I wish the weight was shown on the lable. Ebay have already guessed the weight of my secondhand books sold often wrong.

 

I would rather go back to my original successful method chosing my own postage at the RM post Office.

 

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