28-03-2025 1:11 PM
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
Solved! Go to Solution.
31-03-2025 5:04 PM
well except, as the first screen shot, it was showing £2.28... and why not £2.73, as stated?
31-03-2025 5:07 PM - edited 31-03-2025 5:08 PM
I don't know where they got the £2.28 from, perhaps its a glitch ☹️
As far as simple delivery for low cost items this ebay person posted the below, still don't know about bulky items except someone said they chose 20kg and simple delivery was not enforced.
31-03-2025 5:11 PM
I can't see that eBay can override your choice and still use Evri anyway in the email message they sent.
It does say: "You’ll still be able to choose the carriers by going to Postage Preferences in your account settings. We recommend enabling all carriers for the most competitive postage rates."
It says you can arrange a home collection, but I've not seen that Evri will do that - even if you are prepared to pay the additional cost.
31-03-2025 5:13 PM
Believe me they can override, I saw the terms and conditions and it said something like, 'although you may have deselected a carrier we may deem it necessary to use it.'
31-03-2025 5:18 PM
They can. It's in the terms and conditions they released when they announced seller choice of courier.
Whether they will is their choice and also delivery location dependent.
I just look for patterns and right now what I'm seeing is that eBay want money.
& considering the highest tariff rate is activated by deselecting Evri and Id assume Evri are cheaper than Royal Mail for same size parcels then it's a fair guess that their greatest profit margins comes from that specific combination.
So if I was betting I'd be betting on them overriding settings whenever they can.
31-03-2025 5:20 PM
Agreed, where they can make the most money an override may become more common than it can actually be justified.
31-03-2025 5:25 PM
31-03-2025 5:34 PM
@wintersdawn1 wrote:I don't know where they got the £2.28 from, perhaps its a glitch ☹️
£2.28 is the price excluding VAT.
31-03-2025 5:35 PM
Thanks for that.
31-03-2025 5:45 PM
I found this
"In certain cases, if your preferred carrier can't accept your item, we'll provide you with a label for a carrier you've opted out of in your settings. For example, if your parcel exceeds your preferred carrier's size or weight limits, we may send your item with an alternative carrier. For more information about carrier options and postage rates, see our Simple Delivery Seller Centre page."
So everything should be ok if I keep within size and weight. I do use evri for large lightweight items, even with their collection price it is cheaper than Royal Mail, but no more.
I'm very anoyed about the cost of posting if you exclude Evri. No-one can be expected to make a 16 mile round trip to dispatch something. No one should be made to do something that don't want to, whatever"
When I've caught up with nearly 2 weeks of emails from being away I shall be complaining about that to ebay
31-03-2025 5:48 PM
I'm a private seller. I offer free postage on most of my items. I will now have to change them all - alter the item price and add delivery charge, otherwise I may have a problem. I would also add that the "old" system allowed me to exclude certain UK postcodes, which were more expensive to deliver to, and I don't see that option here. Highlands and Islands and sundry other places are either not available on Evri or cost significantly more if you have to use Royal Mail. Thus I will no longer be able to offer free postage.
As a private seller, the things I sell have become less competitive because of the premium e bay has added to my listings, and now the withdrawal of free postage is another nail in the private seller coffin. Having spent a deal of money on an advertising campaign to try to encourage private sellers back onto e bay, it strikes me that everything else which has been done subsequently has discouraged the very private sellers the advertising campaign was aimed at.
E bay's suggestion is that we should all become business sellers. I am not one.
31-03-2025 5:48 PM
it says: "In certain cases, if your preferred carrier can't accept your item, we'll provide you with a label for a carrier you've opted out of in your settings. For example, if your parcel exceeds your preferred carrier's size or weight limits, we may send your item with an alternative carrier. For more information about carrier options and postage rates, see our Simple Delivery Seller Centre page."
So keep witin royal mail sizes and it'll be ok. But later in the week I shall be speaking to ebay (when I've got through the jobs I need to do...)
31-03-2025 5:49 PM
You realise that was just one example, right?
& they don't at any point say it's the only reason they'd do it either.
31-03-2025 5:50 PM
Exactly. Evri drop off is miles away, I only ever use collection - and thats just in the under 1kg for items too large for Royal Mail small parcel
31-03-2025 6:01 PM
31-03-2025 6:19 PM
Read the small print in the Simple delivery T+C's; there are loads of get outs and it will I fear work out as a 'you have to prove the negative' system expect in the most simple loses. Do you know what it costs to take someone to Court?
31-03-2025 6:25 PM
"There’ll be a few exceptions, such as low-priced, bulky items, and local pick-up, which aren’t eligible for Simple Delivery"
I think they mean "low priced and also bulky", because I've just tested listing a non-bulky item at £4.95 to see if that would be classed as a low-priced exception and it wasn't, I would have had to send it Simple Delivery. I can't get over how ridiculous this new system is. Now, instead of using my intelligence and experience to judge that the postage when packed will be X amount, I am supposed to pack it before listing it so that I can give ebay the exact weight and measurements. Then if if doesn't sell and I want to remove it at some stage, I've wasted all that time doing the weighing, measuring and packing for nothing. And they've got the nerve to call it "Simple". 😡 And as somebody else has pointed out, it doesn't take account of the packaging costs. The more I think about it, the more disgusted I am with ebay at this pig's ear and dog's breakfast of a policy.
31-03-2025 6:29 PM
It's the end for me, for sure. All I sell is lightweight, inexpensive, tat that's been hanging around for ages but all my listings will now end on Sunday. 20+ years buying and selling on here and it's bye bye eBay unless I can post items as I do now. Tracked 48, MY choice of carrier not eBay's, no pre-printed labels and no QR code nonsense and I will still sell. Forcing me to Simple Delivery just means I will no longer sell.
31-03-2025 6:29 PM
yes a glitch and gone now! the price for the item was without buyer protection too. Not sure what would have happened if someone tried to buy!
31-03-2025 6:32 PM
No
they mean
- any item that is under 10 £and also is under 100g
- any item bigger than their max dimensions
-items that are restricted by couriers
these can be sent as before using the custom postage option
will wait and see after the 15th how it all pans out