No smartphone or tablet to recieve the QR codes...I'm on a big old heavy laptop here... not dragging that to the shops heh heh!...no printer either....been onto CS, they have no answers for me...other companies provide a ref number as well as a QR code incase there's an issue with your phone etc?.. which I always use ...as I don't have one... so that's me goosed, heh heh!