Selling expensive item to 0 feedback person

[adzguest]

Hello

I am selling a laptop and have today accepted an offer on it. However the buyer is now sending me weird messages late at night in broken English, and asking for videos etc even after they’ve paid. They asked for a detailed video of it working at 23:45 at night, to which I said I’d send it tomorrow, and they replied “why can’t you just do it now?”.  I’ve also noticed they have 0 feedback.

It’s an expensive item (£600+) and I’m feeling a bit nervous about selling it to them, for some reason. Are there any red flags here? I’m nervous about them receiving it, claiming it’s faulty (it’s absolutely not) and then not sending it back.

I’m leaning towards cancelling the order but looking at the options I can only choose “buyer requested to cancel”, “issue with buyers delivery address” or “item out of stock”. Is it too late for me to cancel? I wish I hadn’t accepted the offer!!!

[insidethe93]

Yep but I realise it's "fat chance" but there's still a chance. I know people who know people it's happened to, here and on other discussion boards; I heard as their reactions made an anecdote worth passing around.

When I wanted to join eBay search results included places (that I hadn't thought to search for) which offered tips on how best to use eBay. I looked at some and regularly mentioned was reading the FAQs and discussion boards. That's how I read, and followed, the tip for would-be sellers to up the feedback score so as also to get used to things before trying to sell, but then I decided I didn't want to sell on eBay only buy. Just googled and such places seem conspicuous by their absence.

[jma2815]

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@adzguest wrote:

I think I’m going to take it off eBay and post it on Facebook marketplace with collection only. That way buyers can’t pretend it doesn’t work or damaged in transit etc.

thanks everybody for the advice / sounding board 

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That’s good. I use mine as long as I can and never sell on my old apple products (they are starting to pile up a bit now) because of the prevalence of scam buyers. If you need the money though fb mktplace is the way to go. 

[minstrels-gallery]

I would cancel the order and be damned!!  

[eastern_standard_time]

In these circumstances I would 100% cancel order and block.

[hettsville]

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@insidethe93 wrote:

The buyer could be genuine but a rookie, got directed to eBay via search engines, decided they really wanted the item and thus set up an account hence the 0 feedback, and rookie because not everyone thinks to set up first on eBay and establish a feedback score by buying some lower-priced items first.

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Another reason to see buyers with 0 feedback is if they bought as a guest.

From a sellers point of view the buyers profile page would just look like a new account.

Guest buyers can still message the seller but I think they have to do it via their confirmation email.