eBay

major-d-clutter · ‎10-05-2026

I was scammed out of a family mirror by a fraudster from LA. Ebay sided with the buyer even though I was told ebay had my back and to do nothing. She got a free mirror and I lost my money

I have this evening had a 'buyer' from LA buy a mirror and then started sending me abusive messages and wanting to cancel. Not the same user ID but a touch of a coincidence? I think not.

I can't get passed the robot on chat and they will not get an agent to call me. I can't report them as they did not complete the transaction.

I am getting sorely fed up with ebay - it's gone to the dogs.

roger_roger_over_and_nowt · ‎10-05-2026

"I can't report them as they did not complete the transaction."

You can file a non payment claim after 4 working days.

Your "buyer" may be a friend or relative but you will never know for sure.

roger_roger_over_and_nowt · ‎10-05-2026

You can also report abusive messages by clicking on the 3 dots at top right on the message itself.

major-d-clutter · ‎10-05-2026

I filled in a report by clicking the three dots but there was no 'submit' button. The whole of Ebay seems jiggered right now. I am so fed up with it. Wasted ages speaking to a robot which was not getting it.

roger_roger_over_and_nowt · ‎10-05-2026

Well,i just tried on a pc/laptop and it worked o.k. although i had nothing to report so didn't complete.

Are you using the app.

Iv'e seen more glitches mentioned in this past week than i have in past 6 months.

kyanyama · ‎10-05-2026

I used to sell overseas - but I learned along the way that you have ZERO protection when selling outside the UK.

Perhaps you should re-consider selling to the USA?

neovass0 · ‎11-05-2026

There is another popular selling platform over here, which shall go nameless, that actually stopped 'UK to USA' shipping in January, despite being a U.S. business. In a statement put out at the time, they revealed a 50% failure rate in deliveries, over a period of several months. Americans are currently blocked from bidding or buying from any UK-based seller on the platform.

And yes, I am aware there are many sellers who ship to the US, without any problems. I however, have not been so lucky, lol. I only mention it because, in truth, that is a remarkable number.

eastern-lights · ‎11-05-2026

@kyanyama wrote:
I used to sell overseas - but I learned along the way that you have ZERO protection when selling outside the UK.

Perhaps you should re-consider selling to the USA?

Actually, OP, have a good hard look at the list of countries you are happy to ship to. You appear to ship everywhere, and everywhere includes some right dodgy places.

A few years ago I whittled my list of countries I ship to down to about a dozen. Yep, still get the occasional problem, but far fewer than I did before. (Those buyers in countries I don't ship to who really really want to buy, use shipping agents with UK addresses.)