Royal Mail International Tracking not available as a label option

eBay has Royal Mail International Tracked and Signed as an option, but not International Tracked (eg without a signature). I sell a number of items that don't require a signature and since these items are postable it is more convenient for the customer to NOT have to sign for the delivery. I even had a customer complain that she wasn't in when the postman attempted to deliver and so had to collect it from the post office.

 

At the moment I have to leave eBay and pay and generate the label on the RM site.

 

Is there a reason why this postal option is not available or has someone just forgot to add it?

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Re: Royal Mail International Tracking not available as a label option

jckl1957
Experienced Mentor

I always choose RM International Tracked - it is definitely there as an option - I just checked one of my listings.

 

Edit

However, I don't buy my postage through Ebay but use RM Click and Drop.

Looking at your post again, I think you are saying it's not an option to buy that service through Ebay so, sorry but this is not really an answer.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Re: Royal Mail International Tracking not available as a label option

Just use postage through Royal Mail like I do. I use it elsewhere to send to USA 

“What we’ve got here is failure to communicate.”
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Re: Royal Mail International Tracking not available as a label option

gjalp
Conversationalist

I prefer to go to the RM click and drop as it means I can ensure the customs section is filled in correctly. I don’t trust ebay’s involvement with that side of things.

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Re: Royal Mail International Tracking not available as a label option

This may not be especially helpful but Tracked (only), Signed (only) and T&S are all available to me - on a test draft listing I just did - see pic.

 

It may depend on the category, price or any other attribute.

In the draft, I hadn't set the price; I only put the title as "old navy jeans"; ebay defaulted various things including category: Jeans in Clothes, Shoes & Accessories > Women > Women's Clothing, then I went to the postage section.

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Re: Royal Mail International Tracking not available as a label option

 

This maybe explains it better

postage-labels.jpg

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Re: Royal Mail International Tracking not available as a label option

Sorry, I misunderstood. You are talking about the postage label selection (I now see/understand the "label" in the title.)

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