Pictures are not showing on new listings and drafts

I can’t add any new listings, the pics are not showing when uploaded.  Having this issue on both the app and desktop version. Never happened to me before. The pics on my drafts have also disappeared. Anyone else having this issue? 

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Pictures are not showing on new listings and drafts

Hi, 

I thought this was just me but obviously not, I just tried listing two items but when go to listings the pictures won’t show 

Message 2 of 13
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Pictures are not showing on new listings and drafts

It's not just drafts and new listings. Every listing I've checked across the month has a problem.

Message 3 of 13
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Pictures are not showing on new listings and drafts

jbrusby
Conversationalist

It seems to be affecting every live listing on the site. Images are only showing on a few random listings in both search and browse view, and they seem to change with every refresh. Everything else just has placeholder text. It's impossible to use currently.

Message 4 of 13
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Pictures are not showing on new listings and drafts

I had a lengthy chat with ebay and they admit a bug, with no time scale for fixing. What are we paying our outrageous fees foe??

Message 5 of 13
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Pictures are not showing on new listings and drafts

Yep, almost all of my live listings are affected - just a handful showing a gallery pic when using 'view sellers other items; but when opened no large picture view of the gallery pic & no other pics showing.

Explains why no views!

 

Desktop, windows 10, Firefox

“We haven’t got a plan so nothing can go wrong!” Spike Milligan
Message 6 of 13
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Pictures are not showing on new listings and drafts

Many, but not all, of my images had disappeared as well.  It may or may not be coincidence that my listings had changed to Simple Delivery.  I've now taken them all down.

Message 7 of 13
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Pictures are not showing on new listings and drafts

Most likely a coincidence, business sellers have the same problems.

Message 8 of 13
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Pictures are not showing on new listings and drafts

Yes, same here. Just tried "sell similar" on 3 items where I had ended the listing and wanted to relist after editing/update but no photos show. Saved as draft for now and will check in the morning to see if photo show.

Message 9 of 13
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Pictures are not showing on new listings and drafts

My live listings have gradually been coming back over the last 5 mins. All gallery pics now showing when I view my other listing fro this account & most pics in the listing coming back too so I think they're working on it 🤞

“We haven’t got a plan so nothing can go wrong!” Spike Milligan
Message 10 of 13
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Pictures are not showing on new listings and drafts

Looks like it is finally fixed!

Message 11 of 13
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Pictures are not showing on new listings and drafts

Ebay has had a huge spike in outage and this is why there are problems 

Message 12 of 13
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Pictures are not showing on new listings and drafts

There has been a huge spike in outage on ebay they are aware of it 

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