Reprinting a label - help

[9150simon]

Hi does anybody know if it is possible to reprint an existing label.  I have bought and paid for a RM postage label, but have had a problem with my printer / laptop link.  I can print something from another device, which indicates there is not  a problem with the printer, but my laptop, where I have the label ready to print keeps saying there is a problem.

The only thing I can think of to try is to switch off my laptop to try and clear it, but then I lose the link to the postage label.  I have looked high and low over the sold item details but can't find a way to reprint an existing label, only to print a new label, which I would have to pay for again.

Has anyone come across this before and can anyone help?

Thank you

[kat@ebay]

Hi @9150simon ,

Thank you for your post.

The label will still be there when you log back into your account. If you go to seller hub >orders> postage labels. On the left hand side of the postage labels there is an actions drop down with an option to download the label.

Thank you,

Kat

[therenewalworkshopltd]

Save the label first!
Just right click and "Save as".

What exactly is the message that your getting?

[9150simon]

kat@ebay you are a star!  Thank you.

[imnotwhoyouthinkiam]

Go into the item you’ve sold. Where you see the blue LEAVE FEEDBACK bar at the bottom. There is a tiny arrow next to it. Click that arrow and you’ll get a dropdown list. Click MANAGE POSTAGE, then click on the round blue button with the 3 dots. Click PRINT