08-04-2025 4:37 PM
FOR GOODNESS SAKE WHAT IS GOING ON WITH eBAY ???
Visited my local Post Office outlet this pm. The customer in front of me had 4 of her items sold on eBay refused due to incorrect printed labels supplied by fleece-bay. The member of staff confirmed this customer was not the first to be turned away today.
I am sure that I read, eBay stated Post Offices will accept all items for dispatch.
Thats another incorrect bit of information from eBay.
The question I have, is what does that poor seller now do with those 4 items ??
OKAY, eBAY ENOUGH IS ENOUGH … GET IT SORTED.
08-04-2025 7:41 PM
You need to put the correct weight and size of item including packaging before listing item ,so ebay know the correct label to issue ,not that they will always get it right but it is a start we can hope
08-04-2025 7:44 PM
Just to reiterate read @tommystrezures post 23.
15th April is the official start date.
08-04-2025 7:46 PM
The amount of extra work this is going to entail is going to be a huge annoyance, not just to sellers but to buyers as well for any delay in getting their item.
08-04-2025 7:47 PM - edited 08-04-2025 7:48 PM
In addition to the practical issue of trying to get a branch to accept a wrong weight/size label there's also the shame which is you would look like an idiot that cannot buy the right label and is trying to come up with a very weak excuse of why it should be accepted.
Would it really be that hard for ebay to ask the seller if their AI guff was correct before creating the label?
08-04-2025 7:49 PM
There's a couple of posts in the 'No longer selling thread' about postage labels and the non-use of them.
One person had taken a parcel to the Evri drop off point which had no blank labels to print the posting label. Next nearest Evri shop is several miles away, seller doesn't drive so can not get there, Ebay CS response was buy another label for RM and try to get the purchaser to pay again.
Another seller had Simple Delivery applied to one of his sales without realising it, wanted to cancel the sale and was told by Ebay that the cost of the label would not be refunded if he did cancel.
08-04-2025 7:50 PM - edited 08-04-2025 7:51 PM
@akemp1 wrote:In addition to the practical issue of trying to get a branch to accept a wrong weight/size label there's also the shame which is you would look like an idiot that cannot buy the right label and is trying to come up with a very weak excuse of why it should be accepted.
If I sell something and ebay send me a message with the wrong postage label I can't go to my local post office with it, I'd have to cancel the purchase or pay for another 'correct' label, but out of my selling funds so not good. Will be removing my items if this scenario happens.
08-04-2025 8:08 PM
'Ebay did say sellers need to weigh and measure their item with all the packaging on before listing the item ,then ebay will or should know what postage label to issue for correct size and weight'
Yes, Simple Delivery should produce the correct label if the seller has included the weight/size in the listing... but has everyone who has done this correctly ended up with the right label? I very much doubt it!
The easiest way for a seller to get an accurate label is by choosing it themselves (after packaging), or by taking the parcel to the post office... the way it was before eBay simplified it...🙄
08-04-2025 8:13 PM
@roberpalme_236 wrote:One person had taken a parcel to the Evri drop off point which had no blank labels to print the posting label. Next nearest Evri shop is several miles away, seller doesn't drive so can not get there, Ebay CS response was buy another label for RM and try to get the purchaser to pay again.
Another seller had Simple Delivery applied to one of his sales without realising it, wanted to cancel the sale and was told by Ebay that the cost of the label would not be refunded if he did cancel.
Ebay has officially overtaken the Soviet Union in digging the world's deepest hole in less than 3 months. I wonder if they have noticed how hot it gets when you dig that deep?
08-04-2025 8:16 PM
If I buy an item from a Private Seller at the moment, there’s no guarantee that they’ll send it (through no fault of their own) because of PO refusals.
Even if they do manage to send it, I might be asked to pay an extra fee because of underpayment of postage?
If I refuse to pay this, does this mean eBay will decide that the item is delivered and I might lose the item and my money?
eBay’s previous dealings with postage (eg. Shutl and Packlink) have been, IMHO, disastrous?
It’s so obvious they just do not understand the ins-and-outs of the postal system and Simple Delivery will be just as diabolical, if not more so, than previous attempts have been.
Has eBay actually created a situation where it is really unsafe to buy from a Private Seller at the moment?
08-04-2025 8:20 PM
A couple of people have reported that CS told them to take it back to the post office and insist that the parcel is accepted.
🙄😬😖
08-04-2025 8:22 PM
08-04-2025 8:27 PM
On last weeks community chat there was a question on this
seems like they will accept them from 15th? Going by Marcos answer
Simple Delivery
Marco
I was in the post office this morning and I witnessed wrongly labelled packages & parcels being refused by the post office.
I can assure you that you are wrong when you say they will accept them.
Thanks for your reply, warmyn-81
As advised before, this is an agreement we have. If it goes live, and they're not accepted, please report it, so we can take actions accordingly.
Thank you,
Marco
08-04-2025 8:30 PM
They need to add ‘incorrect postage sent’ as a penalty free option in ‘reason for cancellation’.
A few hundred of those might see this fiasco brought to an end.
08-04-2025 8:30 PM - edited 08-04-2025 8:31 PM
@jma2815 wrote:A couple of people have reported that CS told them to take it back to the post office and insist that the parcel is accepted.
08-04-2025 - EBay Seller's Tempers Flare: Punches Fly Over Misprinted Shipping Label
In a bizarre twist of e-commerce fate, an argument between an eBay seller and a postmaster escalated into violence when frustrations over a misprinted shipping label boiled over. The incident, which took place in a small-town post office, has left both employees and customers stunned. Eyewitnesses report chaos as tempers flared and a physical altercation ensued, bringing to light the often-overlooked pressures of online selling in today’s fast-paced marketplace.
The altercation occurred last Wednesday afternoon when David Thompson, a 32-year-old eBay seller, arrived at his local post office in Greenfield, a quiet suburban town, to ship a set of vintage vinyl records. Thompson, who has been selling collectibles on eBay for over five years, had printed out a shipping label at home. However, due to a technical glitch, the label was the wrong size. Upon realizing the error, Thompson sought assistance from the postmaster, Linda Martinez, a veteran postal worker with over two decades of experience.
According to witnesses, the initial conversation between Thompson and Martinez was civil as they discussed the labeling issue. However, as Thompson became increasingly frustrated with what he perceived as an unhelpful response, the situation escalated. “It was like watching a pressure cooker about to burst,” recalled Jane Miller, a customer in line at the time. “One minute, they were discussing the label, and the next thing I knew, David threw his hands in the air and shouted.”
Martinez attempted to explain the post office's policies regarding shipping labels, but her words fell on deaf ears. “I told him there’s nothing I could do about labels printed incorrectly at home,” she stated in an interview after the ordeal. “I was just trying to do my job, but he wouldn’t listen.” Sources indicate that Thompson’s frustration mounted, and in a fit of rage, he struck the postmaster in the face, prompting gasps from bystanders.
Emergency services were called to the scene, arriving just moments later. “We’ve seen disputes over shipping before, but never anything like this,” remarked Officer Tom Evans, who responded to the incident. “It’s unfortunate that a misunderstanding over a label led to physical violence. Everyone involved should remember that it’s just a package.”
The altercation raises questions about the pressures faced by online sellers in the rapidly evolving e-commerce landscape. Many small business owners and casual sellers rely on platforms like eBay to supplement their income, but the demands of shipping, customer satisfaction, and regulatory compliance can create a perfect storm of stress. “eBay sellers often juggle multiple roles; they’re merchants, customer service reps, and logistic managers all at once,” explained Dr. Sarah Thompson, a psychologist specializing in online business stress management. “When mistakes happen, it can feel overwhelming.”
While some may argue that Thompson’s actions were inexcusable, others sympathize with the challenges he faced. “I get it; the pressure to deliver quickly and accurately can be intense. But violence is never the answer,” said local business owner Mark Jenkins. “We need to find better ways to manage these frustrations instead of letting them boil over.”
The incident has left the Greenfield community reeling, prompting discussions about workplace conflict and customer service in the digital age. As for Thompson, he faces potential legal repercussions for his actions. “I regret what happened,” he said in a statement, addressing his anger and the outcome of the situation. “I shouldn’t have let my frustration get the better of me. I just wanted to get my records shipped on time.”
In a world where e-commerce continues to expand, this shocking incident serves as a stark reminder of the human elements behind the screen. As online sellers navigate the complexities of digital marketplaces, they must also grapple with the emotional rollercoaster that comes with it. Ultimately, a misprinted label should never escalate to violence, but it highlights the need for better communication and understanding between online sellers and postal workers. The consequences of one moment of rage could serve as a cautionary tale for the e-commerce community, urging everyone to take a step back before letting their frustrations boil over.
ps it's obviously AI generated fake news
08-04-2025 8:31 PM
That's ok but they started changing listings over to SD yesterday so telling the post offices by the 15th is too late!
It's live now on the converted listings.
08-04-2025 8:34 PM
Stupid isn’t it
whoever’s managing this should be sacked
08-04-2025 8:36 PM
I love it 💕 😉
AI is good for something.
08-04-2025 8:38 PM
That's great! Hope it doesn't come true at some post office over this SD mess!
08-04-2025 8:56 PM
@edwardian-dreams wrote:On last weeks community chat there was a question on this
seems like they will accept them from 15th? Going by Marcos answer
Simple Delivery
Marco
I was in the post office this morning and I witnessed wrongly labelled packages & parcels being refused by the post office.
I can assure you that you are wrong when you say they will accept them.
Thanks for your reply, warmyn-81
As advised before, this is an agreement we have. If it goes live, and they're not accepted, please report it, so we can take actions accordingly.
Thank you,
Marco
Is this an actual copy and paste of Marco’s answer? I ask because the start of the line “If it goes live, and they're not accepted, please report it, so we can take actions accordingly.” makes it sound like there is some doubt about whether it will go live, not that I’m getting my hopes up.
In my opinion a better way to say the same thing would have been “If they’re not accepted when it goes live please report it, we can then take action accordingly” or if you wanted to keep the original line you would just need to change/add a couple of words “When it goes live, if they're not accepted, please report it, so we can take actions accordingly.”
08-04-2025 9:01 PM
'insist'
Does that mean stamping ones foot?