Positive Feedback = Funds will be made available immediately

I sold an item for £20 plus post and they have left positive feedback almost immediately after delivery.  Ebay news on the 11th March said that if you make a sale of £25 or under and they leave you positive feedback, then the funds will be made available straight away for you.  This was delivered 1 day ago but no funds are available.....am I missing something? 

 

Thank you

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Re: Positive Feedback = Funds will be made available immediately

I believe I read two business days.

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Re: Positive Feedback = Funds will be made available immediately

It is in their news on the 11th March, it clearly says that they have been listening and the funds will be available immediately after positive feedback has been received

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Re: Positive Feedback = Funds will be made available immediately

There are two things going on here:

1) What eBay says.

2) What eBay does.

Sometimes the two align. Sometimes they don't.

When they don't, it creates a cognitive dissonance which can feel very frustrating or stressful. The best way to alleviate that stress is to make a comforting purchase with the security of buyer's protection and simple delivery. Thank you for buying and selling on eBay.

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Re: Positive Feedback = Funds will be made available immediately

We’ve also heard your feedback and have expanded the scenarios where funds will be released after positive buyer feedback is received. When you’re selling a single item for £25 or less, funds will be available instantly if positive feedback is received from the buyer*. This will apply on both tracked and untracked orders. This change will be live mid-March.

 

OP get onto live chat and paste that to the agent and as where your money is 

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