Indeed. Thats the one thing I do like about the business ID, I get to manage my buyers post dispatch. Ive had 2 buyers message today asking if I had actually posted their item (I had to hold my fingers back from a sarcastic response 😅) and told both (who paid on 9th Oct) that their items were mailed 10th Oct but as it was sent 2nd class letter, then it is taking longer to arrive. I do wish ebay would be more realistic with their EDD especially with alternate day deliveries. 2nd class letters are taking approx 5 working days to arrive at minimum right now although there are exceptions