You can send these items with us, but we can't provide cover or compensation for them
All items that have been badly packaged or strapped together
Fragile or perishable (within 7 days) food or goods, including chilled and frozen food, plants, seeds, flowers and plant derivatives
Liquids under 1000ml are accepted as long as they DO NOT contain prohibited contents like paints, oils, perfumes, aftershaves, inks, enamels and varnishes (including nail varnish). All liquids over 1000ml are prohibited
Glass items or fragile items that contain glass parts
Diamonds and other precious stones or antique items
Laptops, computers and game consoles
TVs and monitors
Lighting equipment such as vehicle lights and light bulbs
Paintings, prints or canvases
Musical instruments including their cases or suitcases when used as external packaging
Ceramic or composite items of any description including without limitation mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials)
Fossils, stones, marble, stoneware or any stone derivative
Articles made largely or wholly of gold, silver or other precious metals
Kitchen appliances such as white goods or electronic equipment with fragile/glass parts
Antiques - objects over 100 years old
Furniture - unless flat-packed and safely packaged
Cheques or dividend warrants which are uncrossed and made payable to the bearer, uncrossed postal orders which do not state to whom they are to be paid, bankers' drafts, bearer securities including share warrants, bonds or relative coupons un-franked postage or revenue stamps – except a revenue stamp embossed or impressed on an instrument which has been executed
Coupons, vouchers, gift vouchers and cards, tokens, stamps, national insurance stamps, credit cards, debit cards, lottery tickets, scratch cards, SIM cards, tickets or passes such as for travel or events, any forms of currency (including notes and coins)
Documentation – such as passports, driving licenses, medical, employment, property or commercial records
Memorabilia, photographs, signed items and vinyl records
Cameras, lenses, spectacles and optical equipment such as telescopes or binoculars
Internal damage to appliances, mechanical items or electronics is excluded from compensation
Tobacco and tobacco products
Real fur
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