NO LONGER SELLING DUE TO SIMPLE DELIVERY

[rugbyguy1960]

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.

I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

[ruby*ryan]

I just find it strange that Evri are still getting all the bashing, yet RM have so many issues - POs not aware that they have to accept overweight parcels, 30p per item charge for collection, slow delivery. But Evri are still the bad guys!

I also find it strange that posters who have never used SD, and so have no actual knowledge of how it works,  slate it and get loads of kudos. Yet when someone says they have used it, it was fine, and actually saved them/the buyer money on occasions, the post just gets ignored. Obviously no one wants facts on here, just an excuse to moan. 

[kath3735_wxmjn]

maybe (in my case) because EVRI local courier will not deliver to houses off the main roads  - and i live in a pretty rural area!   They then compound it by lying and saying no one was in!  I was actually using my computer one day (waiting for an important call from the vets) when i read the message  that had been posted 3 minutes prior, saying that no one was home!  I live in a very small bungalow, back door open and no radio on even and yet no one knocked, called or tooted their horn!   I might add that the order i had placed said it was for RM delivery but  the seller decided to go cheap via EVRI.  Not sure if he ever got his item back but i got my money!

[kath3735_wxmjn]

Common sense is your opinion not a fact.  We all have our own versions of what common sense consists of!  Of course there are people with different opinions which i do not agree with but then again i also do not agree with a lot of yours on this subject.  E Bay clearly do not have 'common sense' or there would not be the mess there is currently!   I have plenty of common sense and i think it pretty off that you seem to suggest that anyone who does not or is not prepared to accept SD quietly does not.   Some may be over the top but they are still allowed to state their opinion.  That is why it is called a discussion forum!

  Do you really think that nobody else might come up with something that would be a better suggestion? 

 I was always taught to prepare for the worst and anything else is a bonus and it has helped me through many situations in a long life.  Personally i will not be sending using SD because i do not want to, that is my choice.  I find there is nothing to gain by using it (and that would be because i have read how to do it, etc and not through experience)   

[theelench]

Well, I'm glad that you'd be happy to change over to SD when the confusion dies down.  But like plenty of other private sellers I'm not.  Especially when SD is taken in conjunction with BPF, additional payment holds, mandatory 2 day dispatch and above all the increasing necessity of paying Sponsorship fees to get the visibility needed to sell anything and even get to SD.

To me ebay has turned itself into the worse case scenario for my type of seller.  It probably thinks it will be better off without me and I'm sure I'll be better off without ebay. 

It takes an age to list.  Only rarely do my items get seen by anyone other than scalpers, so selling anything gets to be a rare event.  Now, if I do sell something, my buyers will have to pay extra for Tracked services they don't want and whenever the tracking doesn't get updated I'll be waiting for my money as I'm flagged as a risky seller to buy from.

I've had enough, ebay can keep their "Free" to Sell, there's nothing free about ebay now.  It's a command and control site.  I wish you joy with it 🙂

[myoldpaperclutter]

Your arrogance knows no bounds. I sure you just come on once or twice a day to wind everyone up. You are a business seller so please don’t suppose how all the latest changes affect private sellers, because you don’t know. And they are entitled to their opinions, whether it’s right or wrong. You seem strangely supportive of ebay in all your posts! Why is the that? Oh, is it because your a business seller and I don’t think you like private sellers!

[aymanalvi]

100% , Ebay have become control freek.

[infohelps]

Anyone who has worked in the corporate world will know how little relevance  'common sense'  has in the board room.   CEOs move from company to company, often knowing next to nothing about the industry they have moved to with their main qualification being that they had 'shaken things up' in previous organisations and made a shed load of profit.  They then move on somewhere else.  I worked for a very large insurance company and they brought in process changes which they thought would make or save money  without consulting the relevant departments time after time after time.  The most recent one before I left involved them changing something in the back office and as part of the software 'update' removing one of my department's  key automatic processes.  They presented it to us as an 'all singing all dancing solve-all-your problems' fait accompli.  When I pointed out why we needed that particular process they said, and I quote, "We thought nobody used that any more."  Well, if you'd asked us we'd have told you.   That would have been 'common sense', wouldn't it?  The 'workaround' for that involved having to employ three more people on my team to do the job that was previously done automatically.   That's just one example from one company.  I think it's more than reasonable to assume that eBay are just as capable of dumb ass decisions as any other corporation.  The bigger the company the more removed the execs are from what's happening at ground level, and the bigger the potential *bleep* up. 

[fatbob*ian]

Just one question,is SD now compulsory for all or are some of us "still" able to use custom postage, haven't listed anything since the initial announcement.

[locoscripters]

Absolutely true.My small company once had a contract with City Link Couriers to deliver orders.A new broom came into their boardroom and began to 'sweep clean' by deciding to demand that every customer must spend at least £250 a month. Essentially this meant the axe for ad-hoc users who had maybe 4-5 collections per week. Within a few months City Link, one of the largest delivery firms, went bust. This is a warning to every company, however huge, that major policy changes can have dire results especially when they relate to their smaller clients.

[akemp1]

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@vinylscot wrote:

I am no "expert", but I have many years of relevant experience, and a great deal more common sense than many of the posters here.

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I've also got many years experience, possibly more than you in the relevant area of private buying and selling, or at least enough to realise that I couldn't possibly know everything and to learn from, consider and debate the merits of the situation without needing to be disdainful as everyone is entitled to their opinion even if I disagree with them and ultimately the facts of a situation will play out.

[theelench]

Another story where they literally don't know what's happening on the ground.

In Japan they decreed that their UK plant, research and admin. center should build a Visitor Center.  Their Getting Greener dept. separately decreed that the large grass area ear-marked for this was to be covered in solar panels. 

OK they said, build it on part of the car park.  The process workers start earlier than the admin. and research staff and take most of the parking spaces.  The admin. and research staff are left to park in the road outside, walk in through pedestrian security gates, one at a time so each can present their security pass, in all weathers.  Is that how to make your work-force happy ?   Ebay take note, happy workers tend to be more productive workers.

[kath3735_wxmjn]

I also have an example, new head of organisation comes in.  Goes around all the outlying main offices, has meeting to discuss the new major change that was coming in, wants our opinion, from the real workers etc etc.   Have a chat over lunch with people, very pleasant and amiable.   Then the meeting starts, our most experienced and competent person put the case as to why the system was flawed in the way it was going to be done.  He was very polite, concise etc.  Did not say it should not happen just why from our view point it was going to be  a bit of a nightmare.   Within ten minutes of him starting he was basically told to shut up because it was happening and how it was going to be the way they wanted!   Guys name was Keir Starmer and i have hated him ever since that day!   He wrecked the CPS.   The E Bay boss sounds exactly like his type of person!

[kath3735_wxmjn]

they changed me over last week but am still managing to list using the custom postage, how long for is another thing.  Pretty sure i am not the only one managing it.

[freetraders66]

That is very telling and explains a great deal about how countries and companies are being led.

The slogan 'change' is bandied about and gives the impression that it is always going to be for the better. Anyone opposing is a negative nell or luddite. 

When I installed computers I used to come up against this attitude but countered it by saying it would free people from mundane tasks and enable them to be more creative. And mostly it did.

Yet in the case of recent ebay developments, it has crushed the spirit of free enterprise and taken away control of personal systems which sellers have perfected over many years. They are virtually saying 'you work for us, you must conform and do as we say.' 

Ebay are as authoritarian as Amazon these days. And we all know the latter is not designed for personal sellers 

I feel rely sad for the (mostly older) members who are being driven away in their thousands. 

[akemp1]

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@freetraders66 wrote:

The slogan 'change' is bandied about and gives the impression that it is always going to be for the better. Anyone opposing is a negative nell or luddite.

 To be fair it's usually better for whoever is driving the change unless it goes wrong.

Ebay said on the 4th April "As our transformation journey continues at pace, I thank you for your invaluable feedback, which has helped us maximise the benefits we aim to deliver" and if you don't read it cynically you could be mistaken for thinking the buyers and sellers will benefit.

Yeah sure they have done a comparison of postage paid then against a forecast to announce a 20% saving but it's not a fair comparison if it's not the same quality of postage and sellers end up increasing their asking prices to cover the packing and collection/dropoff costs. Any complex analysis will rely on assumptions so it's so easy to get whatever result you are looking for.

I tend to buy items in the low value large letter category and am seeing a lot of £2.70 parcel rate postage where previously it would have been less. Combined with the fixed element of the buyer tax it's a category killer. I really think they are making a mistake if they don't want the low value small items as once people go elsewhere they will be untrained in the habit of going to ebay first even on the bigger more valuable stuff.

[moonlight-rhapsody]

"The slogan 'change' is bandied about and gives the impression that it is always going to be for the better. "

Couldn't agree more.  Any "change for the better" always means better for the company.  Sometimes it may mean better for the user as well, but often not.

"Anyone opposing is a negative nell or luddite."

I would also say that some people say a change is good thing - even when it patently isn't - simply because they want to be seen as trendsetters and don't want to be associated with people who (in their eyes, negatively) point out the very real drawbacks.

[elabam-42]

I have no idea what’s going on any more. I removed all my listings in protest at this mess before (apparently) it happened on April 6th. 
Nothing happened as custom delivery was still available.

Then I read it was happening on April 15th.

Nothing happened as custom delivery was still available,

Then I read it was happening on May 1st.

Nothing happened as custom delivery was still available.

Its now May 6th and custom delivery is still available!!!

Did the CMA get involved and tell eBay they were doing illegal things with only having SD?

Does anybody know what is happening?

Why has eBay kept this fact secret,  that all delivery options for private sellers are still available?

Is this permanent or are they still trying to be sneaky dictators and are implementing this further down the line?

It is such a mess and NOBODY is winning here as private sellers have walked, nobody is buying (Amazon is far better, cheaper, no fees and has easy returns without all the rubbish lies that eBay spout).

So who exactly has benefitted from this total nonsense?

Ebay needs to sack these overpaid, fat cat dictators, listen to its members and put it back to how it used to be- an online car boot sale with NO BUSINESS SELLERS. It’s them that has brought this site to its knees as eBay just does whatever they want, completely ignoring the fact it’s the “car booters” that made them who they are.

Always treat your original members with respect whilst you are on the way up as you will see those people again on your way back down and massive fall from grace.

What a shame they didn’t listen.

And, just a heads up for everyone-I have also read that eBay are trying to buy  Etsy so then they will have taken up another site that doesn’t need their “special kiss of death”. 

[akemp1]

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@elabam-42 wrote:

Did the CMA get involved and tell eBay they were doing illegal things with only having SD?

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If they did then both parties are unlikely to announce anything - well maybe the CMA would eventually once they had concluded their investigations if they found ebay (and possibly other places) to be at fault but that process might take years.

Maybe they have put people who post on this forum on an exclusion list to keep the noise down while they rollout to everyone else,

Maybe they are having serious technical difficulties (eg adding SD to collection-only items, or business seller listings, or not having all the right weight bands setup on heavier items). Or running low on CS agents to respond to complaints.

Maybe they are trying to renegotiate their Evri contract to spread the spend or volume commitments out over a longer period allowing more items to be exempt from SD..

Maybe they are freaked by the reduced page impressions and sales volumes.

No idea but whatever it is they must have concluded it's best to say nothing for now.

[parsley2003]

I think that they are in a legal tangle right now. Also the system has been totally messed up because now GSP has not worked for a month as well as invoicing, and the SD becoming mandatory. Chaos is the best word to describe it 

[parsley2003]

And going into FB Marketplace