01-05-2025 2:40 PM
Hi, I've just noticed since revising an item I'm selling today that the asking price keeps changing AFTER I've hit "Revise" on the item. I'm not making a price change though - eBay is doing it itself! I have all pricing options turned off, I just have a simple listing with a set price - no offers, no suggested prices, nothing. I've sold many items like this with just a flat price before. Yet today I've noticed that whenever I "revise" the item - just changing it's description or postage setting (I'm paying the postage as the seller), the price appears the same as it was before in my Seller dashboard, yet it's actually got a ~5% increase on the actual listing in search results!
Has anyone else experienced this? What's going on? I don't want eBay inflating my prices behind my back, without my consent. And why doesn't my seller dashboard reflect the true price eBay is advertising for my item?
Solved! Go to Solution.
01-05-2025 3:36 PM
01-05-2025 3:36 PM
01-05-2025 4:00 PM - edited 01-05-2025 4:01 PM
Yes I think it is the Buyer Protection fee. It's the first I'm seeing it. I haven't been on eBay for a couple of months and received no email or warning about this even existing, nor had any user interface information flagging it as a new feature when I logged in for the first time since it's been a thing, or during the first time of revising an item it would affect. Those are basic digital communication techniques in 2025.
Putting aside the fact I think it's a ridiculous thing for the platform and bad for seller business for this to be a compulsory addition - having found a way to move seller fees over to the buyer (which still impacts the sale just as much) in a type of compulsory insurance that ought to be free under UK consumer rights regulation - I absolutely hate the fact it's implemented in a sneaky fashion. These fees shouldn't just be shown to the buyer, they should be front and centre in all data shown to the seller about the item - especially in the dashboard where that data is most prominent. It's not in the dashboard.
In terms of the UI, I think the only time I'm actually shown an item's FULL PRICE with the Buyer Protection included is if I search for the item as though I was a buyer. If I go into the item details revision screen as a seller, I just get it shown in a small section of small print, as a separate fee, not shown in the total price. This is important because sellers should be seeing exactly what is advertised to a buyer, not subtotals and missing fee costs that would inflate a price and potentially damage a seller's interpretation of their market competitiveness.
Why can't they just make things clear and simple for everyone.