28-11-2024 10:38 AM
Not giving me option to courier/post items for sale. Collection is automatically applied. I don’t want people coming to house and it greatly limits reach. When I try to change delivery options, they’re all greyed out. How do I get my delivery options back?
28-11-2024 10:47 AM
It's something you do during the listing process. Just above the postage section there are four boxes and you select postage only. If you've had any offers on your current listing you won't be able to revise it but you could add info to your description via the revise item link, top left of listing.
28-11-2024 11:16 AM
I didn’t get any options, all greyed out except Collection but have now done it on PC - must be an iOS/eBay issue. I’ll see if it changes when I update my iOS.
28-11-2024 11:36 AM
I think there is some tech issue around the delivery options. If I select sell similar my Postage Only, suddenly shows Postage AND Collection.
I have never offered collections so it hasn't defaulted from anywhere I previously selected , and warning all to check their listing when sell Similar is selected, to check this carefully and No Returns I hear reverts to Returns!
18-05-2025 12:31 PM
I am having a similar issue. Whenever I try to complete a listing, under postage, I select postage or collection as the option, I then select the size of the package, and then I select Simple Delivery, followed by 'buyer pays.' Then when I save the draft, or list the item, it shows up as 'collection only.' I didn't select collection only. If I go back in to edit, all of the same settings are selected, i.e. postage or collection; size; simple delivery; buyer pays. So somewhere between hitting the list button and it appearing live, it's changing the setting to collect only. Both bizarre and annoying, it means I've had to stop listing items because no one is going to collect a book or a CD.
27-05-2025 7:06 PM
Im having the same issue, did you find a resolution?
Thanks
27-05-2025 7:10 PM
So I have found a way around it, when using my rate tables it just shows as a collection only when the listing is live, if I don't use the rate tables and I manually choose how I'm sending it on the drop-down menu the listing is okay and doesn't show collection only.
Hope this helps.