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What do you do when your account  has a restriction on it my payments are on hold  and I carnt bid or buy anything  ebay have said they sent me a message  and an email  but I haven't seen either  

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See post 11 on this thread :- https://community.ebay.co.uk/t5/Member-To-Member-Support/HAVE-UC-CALL-BACK/m-p/7830354

 

And check your seller dashboard via your feedback page as your DSR's are low and may have sent your account to "below standard".

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Hi andflan89, thanks for your post.

 

The only thing you can do is to follow the instructions on the email we normally send, and that will be the way to remove the restriction. I've just checked for you, and we definitely emailed you on the 25th of April, try checking for emails from us on that date, and you should be able to see it there. Once you find it, simply follow the instructions to appeal your restriction.

 

Thank you,

Marco

I am currently away and will return on the 21st of May. Please expect a delay in my reply

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